Fieldguide

Go to Market

RenewalsSeniorManager

$160–185k United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Renewals Senior Manager at Fieldguide. Skills: Renewals management, Build renewals function, Commercial negotiation. Manage full renewal lifecycle. Conduct outreach”

What You'll Achieve.

Deliver higher quality work; Deliver work faster; Achieve better client outcomes; Accelerate growth; Improve quality; Transform audit and advisory work; Hit GRR targets; Hit NRR targets

Industry & Context.

Go to Market
Problems you'll solve

Risk triage; Churn mitigation; Root cause analysis

What They're Looking For.

Must Have

7+ years SaaS renewals, 7+ years customer success, 7+ years commercial account management, Track record hitting GRR/NRR targets, Built renewals function from scratch, Commercial negotiator, Lead high-stakes conversations, Analytically fluent, Build renewal forecast, Segment book of business, Present cohort-level retention, CRM-proficient, Cross-functional operator, Build credibility through rigor, Follow-through, Influence Sales, Finance, Legal, Manage a small team

Nice to Have

Prior people management experience, HubSpot proficiency, Salesforce proficiency

What You'll Do.

Manage full renewal lifecycle

Maintain rolling 90-120 day renewal report

Develop data-driven renewal strategy

Factor in customer health

Factor in usage trends

Factor in stakeholder dynamics

Lead commercial negotiations

Conduct executive-level conversations

Drive price increases

Drive multi-year structures

Identify expansion opportunities

Identify churn signals

Build mitigation strategies

Maintain clean renewal data

Maintain pipeline hygiene

Build renewals playbook

Develop outreach cadences

Develop escalation frameworks

Develop negotiation guidelines

Develop segment-specific engagement models

Own KPI framework for renewals

Anchor KPIs in leading indicators

Establish reporting cadence

Design tiered engagement models

Partner with Finance on ATR tracking

Integrate ATR into ARR forecast

Implement AI-assisted workflows

Set standard for retention

Set standard for expansion

Hire Renewals Specialists

Develop Renewals Specialists

Represent renewal risk in deal reviews

Represent renewal risk in QBRs

Represent renewal risk in exec conversations

Partner with CSMs on health scores

Partner with CSMs on churn signals

Work with Product on usage data

Translate usage data into risk signals

Translate usage data into customer conversations

Work with Finance on cohort analysis

Work with Finance on GRR/NRR attribution

Work with Finance on retention economics

Coordinate with Legal on contracts

Coordinate with Deal Desk on contracts

Feed customer signals to Product

Feed customer signals to GTM leadership

How You'll Work.

Team & Collaboration

Cross-functional alignment; Partner with CSMs; Work with Product; Work with Finance; Coordinate with Legal; Coordinate with Deal Desk; Feed signals to leadership

Communication Scope

Executive-level conversations

Process & Methodology

Build playbook, Develop strategy, Implement workflows

Full Job Description

About Us Fieldguide is the AI-native platform for audit and advisory — the place where practitioners and agents work together to deliver higher quality work, faster, and with better client outcomes. Over 50 of the top 100 accounting and consulting firms trust Fieldguide to accelerate growth, improve quality, and transform the way audit and advisory work gets done. We're rooted in San Francisco, CA, but built as a remote-friendly, global company. We're backed by top investors including Growth Equity at Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, and Y Combinator. We value diversity — in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble, and supportive. We are deliberate and self-reflective about the kind of team and culture we are building, seeking teammates who are not only strong in their own aptitudes but care deeply about supporting each other's growth. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About the Role Fieldguide is an AI-native platform built for audit, advisory, and assurance workflows. Our customers are sophisticated accounting and advisory firms that operate in highly regulated environments, maintain long-term vendor relationships, and respond to renewal motions that are consultative and value-based. We're growing fast, and retention and expansion are core to the business. Reporting to the VP of Sales, this is a build-and-run role. There's no team to inherit and no playbook to follow. You'll own the full renewal lifecycle across our customer base — from first conversation through contract execution — while building the processes, systems, and frameworks that scale with the business. As the function grows, you'll have the opportunity to hire and develop a team of Renewals Specialists. The right person for this role has done

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