New Relic
Observability
RenewalsRepresentative
“Renewals Representative at New Relic. Skills: Renewals, Customer relationships, Revenue growth. Own the Renewal Lifecycle. Negotiate and finalize renewals”
What You'll Achieve.
Ensuring customers renew subscriptions on time; Achieving desired outcomes aligned to company KPIs; Achieving high renewal rates; Achieving revenue retention
Industry & Context.
Analytical skills
Visa sponsorship is not available, Criminal background check is required, Export compliance assessment may be required
What They're Looking For.
Must Have
7+ years experience in sales, renewing contracts or customer success, Demonstrated success in driving the renewals process, with a proven track record of achieving high renewal rates and revenue retention, understanding of the underlying drivers of business success across industry sectors, Excellent communication and relationship-building skills, with the ability to work effectively with both internal and external stakeholders, Proven ability to work collaboratively with cross-functional teams to achieve shared goals, verbal and written communication skills, analytical skills and experience working with data to inform strategy and decision-making
What You'll Do.
Own the Renewal Lifecycle
Negotiate and finalize renewals
Build positive relationships
Focus on client retention
Focus on revenue expansion
Support Strategic Initiatives
Optimize the Customer Journey
How You'll Work.
Team & Collaboration
Work closely with sales and customer success teams; Collaborate with cross-functional teams
Communication Scope
Excellent communication; Relationship-building skills; Verbal communication; Written communication
Applying for this Renewals Representative role?
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ANONYMOUS · UNFILTERED
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