Docker
Sales
RenewalsManager(EMEA)
Neural analysis suggests this role is
optimal for Mid candidates.
“Renewals Manager (EMEA) at Docker. Skills: Renewals Management, Account Management, Sales. Manage the renewal process for a portfolio of customers, ensuring timely and accurate renewals. Build relationships with customers, and identify opportunities for upselling and cross-selling”
What You'll Achieve.
driving customer satisfaction and revenue growth; Identification and pursuit of strategic opportunities for upselling and cross-selling
Industry & Context.
Docker does not offer visa sponsorship for this role
What They're Looking For.
Must Have
Bachelor's degree in business, marketing, or a related field, 4+ years of experience in a sales or account management role, Experience working with Mid Market and Enterprise level accounts, communication and negotiation skills, Ability to build relationships with customers, Proactive and able to manage multiple accounts simultaneously
Nice to Have
preferably in a SaaS company, but not required, Experience with Salesforce or other CRM tools is a plus, Second European or Middle Eastern language preferred but not required
What You'll Do.
Manage the renewal process for a portfolio of customers
ensuring timely and accurate renewals
Build relationships with customers
and identify opportunities for upselling and cross-selling
Negotiate and close renewal contracts
working closely with our sales team
Communicate effectively with both technical and non-technical stakeholders
articulating the value that we provide to our customers
Collaborate with cross-functional teams to ensure that customer needs are met and issues are resolved
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams to ensure that customer needs are met and issues are resolved
Communication Scope
Communicate effectively with both technical and non-technical stakeholders; articulating the value that we provide to our customers
Full Job Description
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. As a Renewals Account Manager at Docker, you will be responsible for driving the renewal process for our customers, ensuring that they continue to see the value in our products and services. You will work closely with our sales team and customers to identify opportunities for upselling and cross-selling, and to negotiate and close renewal contracts. A successful Renewals Account Manager at Docker will be able to build strong relationships with customers and communicate effectively with both technical and non-technical stakeholders. They will have a deep understanding of our products and services, and be able to articulate the value that we provide to our customers. They will be proactive and able to manage multiple accounts simultaneously, while also being able to identify and prioritize opportunities for upselling and cross-selling. RESPONSIBILITIES: - Manage the renewal process for a portfolio of customers, ensuring timely and accurate renewals. - Build strong relationships with customers, and identify opportunities for upselling and cross-selling. - Negotiate and close renewal contracts, working closely with our sales team. - Communicate effectively with both technical and non-technical stakeholders, articulating the value that we provide to our customers. - Collaborate with
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