Anthropic
Technology
RenewalsLeader
“Renewals Leader at Anthropic. Skills: Renewals, Retention, Forecasting, Team leadership. Build and lead the renewals team. Hire, develop, and retain Renewals Managers”
What You'll Achieve.
Protect recurring revenue; Grow committed revenue; Sustain predictable revenue; Reduce churn; Reduce contraction
Industry & Context.
Data-driven decisions
What They're Looking For.
Must Have
8–12+ years of experience in SaaS, PaaS, or consumption-led businesses, 3–5+ years of people management experience, Proven track record of owning and exceeding renewal and retention targets, Excellent forecasting and pipeline management skills, Demonstrated ability to influence cross-functional stakeholders, Analytical mindset and comfort using data to drive decisions, Bachelor’s degree or equivalent combination of education, training, and/or experience
Nice to Have
Direct experience with consumption-based or usage-based pricing models, Background in data, AI, cloud, or developer-platform businesses, Experience building a renewals or retention function from the ground up, Experience operating across multiple regions and markets, Passion for AI and alignment with Anthropic's mission
What You'll Do.
Build and lead the renewals team
and retain Renewals Managers
Define function coverage and performance bar
Create a culture of accountability and customer-centricity
gross and net retention
Own on-time renewal metrics
Own forecast accuracy
Own renewal pipeline health
Implement mitigation strategies to reduce churn
Implement mitigation strategies to reduce contraction
Establish scalable renewal playbooks
Define stage definitions
Define qualification criteria
Drive accurate weekly and monthly renewal forecasting
Drive accurate renewal reporting
Convert adoption depth into expanded commitments
Lead executive-level renewal conversations
Collaborate with Sales on territory strategy
Collaborate with Sales on account strategy
Collaborate with Deal Desk on pricing
Collaborate with Deal Desk on terms
Collaborate with Deal Desk on approvals
Collaborate with Finance on pricing
Collaborate with Finance on terms
Collaborate with Finance on approvals
Collaborate with Strategy & Operations on forecasting
Collaborate with Strategy & Operations on field alignment
and tooling to optimize renewal
Continuously raise the bar on performance
How You'll Work.
Team & Collaboration
Partner with Sales; Partner with Deal Desk; Partner with Finance; Partner with Customer Success; Collaborate across GTM organization; Work with Sales; Work with Deal Desk; Work with Finance; Work with Strategy & Operations
Communication Scope
Executive-level conversations
Applying for this Renewals Leader role?
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