AIR Communities
Real Estate
RenewalSupportConsultant
“Renewal Support Consultant at AIR Communities. Skills: resident renewal and notice to vacate processes, administrative tasks revolving around current residents, system administration support, accurate record keeping. managing the resident renewal and notice to vacate processes. assisting the onsite teams with additional administrative tasks revolving around current residents”
Industry & Context.
investigate and resolve inaccuracies
pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.
What They're Looking For.
Must Have
1-3 years of customer service or administrative experience (retail, hospitality, etc.), Ability to quickly learn and utilize multiple software applications and data entry systems, Dependable and proven ability to work independently, Advanced written and oral communication skills, Intermediate to advanced skillset with Microsoft Office Suite
Nice to Have
Property management experience a plus
What You'll Do.
managing the resident renewal and notice to vacate processes
assisting the onsite teams with additional administrative tasks revolving around current residents
Support residents and community teams during the renewal process by generating and sending renewal offers
creating renewal lease documents
entering Notice to Vacate documents
and finalizing paperwork.
Provide support to community managers by taking current resident calls and completing tasks that are delivered through centralized email boxes.
Communicate with team members and residents
to ensure all post move out processes are followed correctly.
Provide system administration support to ensure accurate record keeping and investigate and resolve inaccuracies per Operations Manual requirements.
How You'll Work.
Team & Collaboration
work alongside the most dedicated professionals in the industry; work side by side with teammates; Support residents and community teams; Provide support to community managers; Communicate with team members
Communication Scope
Advanced written and oral communication skills
Applying for this Renewal Support Consultant role?
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