KnowBe4
Human Risk Management
RenewalSpecialistAdmin
“Renewal Specialist Admin at KnowBe4. Skills: Renewal quotes, Customer service, Time management. Generate renewal, add-on, upgrade quotes. Refresh outstanding quote proration”
What You'll Achieve.
Log and monitor personal team statistics on a daily basis
Industry & Context.
What They're Looking For.
Must Have
Associate’s Degree or equivalent work experience and education, Experience with Gmail and Google Docs, Experience with MS Office (Word and Excel), Experience with web browsers (Chrome, Internet Explorer, etc.), verbal and written communications, Excellent time management and organization skills, Superior customer service skills
Nice to Have
Experience with Salesforce or other CRM, collaborative and team work skills, Ability to work with minimal supervision
What You'll Do.
Refresh outstanding quote proration
Review opportunity hygiene
Submit won opportunities for processing
Assist with Custom Quotes
Assist with training new team members
Log and monitor team statistics
How You'll Work.
Team & Collaboration
Assist the Global Renewal Specialist team; Assist with training new team members; collaborative and team work skills
Communication Scope
verbal and written communications
Applying for this Renewal Specialist Admin role?
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How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
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