KnowBe4

Human Risk Management

RenewalSpecialistAdmin

São Paulo, Brazil
The Brief

“Renewal Specialist Admin at KnowBe4. Skills: Renewal quotes, Customer service, Time management. Generate renewal, add-on, upgrade quotes. Refresh outstanding quote proration”

What You'll Achieve.

Log and monitor personal team statistics on a daily basis

Industry & Context.

Human Risk Management

What They're Looking For.

Must Have

Associate’s Degree or equivalent work experience and education, Experience with Gmail and Google Docs, Experience with MS Office (Word and Excel), Experience with web browsers (Chrome, Internet Explorer, etc.), verbal and written communications, Excellent time management and organization skills, Superior customer service skills

Nice to Have

Experience with Salesforce or other CRM, collaborative and team work skills, Ability to work with minimal supervision

What You'll Do.

Refresh outstanding quote proration

Review opportunity hygiene

Submit won opportunities for processing

Assist with Custom Quotes

Assist with training new team members

Log and monitor team statistics

How You'll Work.

Team & Collaboration

Assist the Global Renewal Specialist team; Assist with training new team members; collaborative and team work skills

Communication Scope

verbal and written communications

Free ATS check

Applying for this Renewal Specialist Admin role?

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