EliseAI

SaaS

RenewalManager

$125–175k ~AI est. New York, New York, United States FULL TIME
The Brief

“Renewal Manager at EliseAI. Skills: Customer renewal, Revenue retention, Upsell, Cross-sell. Own customer renewal motion end-to-end. Partner with stakeholders to drive renewals”

What You'll Achieve.

Consistently exceed retention targets; Consistently exceed multi-year renewal targets; Lock in multi-year revenue; Surface new ARR

Industry & Context.

SaaS
Eligibility Requirements

Work in office 4 days/week

What They're Looking For.

Must Have

5+ years relevant experience, Client-facing quota carrying role, Consistently meeting and exceeding quotas

Nice to Have

Experience managing complex renewal processes, Experience working in real estate, Prop tech experience

What You'll Do.

Own customer renewal motion end-to-end

Partner with stakeholders to drive renewals

Manage high-volume book of business

Exceed retention targets

Exceed multi-year renewal targets

Identify upsell opportunities

Identify cross-sell opportunities

Collaborate with Sales

Collaborate with Customer Success

Collaborate with Finance

Collaborate with Legal

Secure on-time renewals

Preserve contract value

Maintain 90-day forecast

Provide leadership with pipeline visibility

Serve as voice of customer

Influence roadmap decisions

Refine renewal motion

Develop repeatable email cadences

Develop repeatable talk tracks

Develop reporting dashboards

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Work with GTM Strategy

Free ATS check

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