Angle Health
Healthcare
RenewalCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Renewal Coordinator at Angle Health. Skills: Renewal coordination, Client relations, Sales support. Monitor upcoming renewals. Proactively follow-up with clients”
Industry & Context.
Pacific time zone, Mountain time zone
What They're Looking For.
Must Have
Associate's or bachelor's degree, 1–3 years of experience, Client service experience, Sales experience, Account management experience, Excellent verbal skills, Excellent written skills, Attention to detail, Time management, Comfortable working on multiple projects
Nice to Have
Knowledge of health insurance industry, Basic understanding of contract terms, Basic understanding of pricing structures, Familiarity with Excel, Familiarity with Google Sheets, Familiarity with ZenDesk, Familiarity with CRM HubSpot
What You'll Do.
Monitor upcoming renewals
Proactively follow-up with clients
Prepare renewal quotes
Deliver renewal agreements
Coordinate renewal process
Track renewal pipeline
Manage renewal pipeline
Address customer questions
Address customer concerns
Identify risks to renewal
Maintain accurate records
Implement renewal groups
Improve renewal process
Streamline renewal process
How You'll Work.
Team & Collaboration
Renewal manager; Software engineers; Account management
Communication Scope
Verbal communication; Written communication
Full Job Description
Changing Healthcare For Good At Angle Health, we believe the healthcare system should be accessible, transparent, and easy to navigate. As an AI-native, integrated healthcare company, we are replacing legacy systems with modern infrastructure to deliver members and patients the care they need when they need it. If you want to build the future of healthcare, we'd love for you to join us. We are seeking a detail-oriented, proactive Renewal Coordinator to manage and streamline our renewal process. This position will serve as a primary point of contact for brokers and clients during the end-to-end renewal process. We are prioritizing a candidate in the Pacific or Mountain time zones, given they will support accounts in these regions. Core Responsibilities - Monitor upcoming renewals and proactively follow-up with clients. - Prepare and deliver renewal quotes and agreements in a timely manner. - Coordinate with the renewal manager, software engineers and account management to ensure a smooth renewal process from end to end. - Track and manage the renewal pipeline using CRM tools (HubSpot). - Address customer questions or concerns regarding renewal terms, pricing, and service levels. - Work directly with the Renewal Manager to proactively identify risks to renewal. - Maintain accurate records of renewal status and performance metrics. - Implement renewal groups once an agreement is reached. - Improve and streamline the renewal process based on client and team feedback. WHAT WE VALUE Required - Associate’s or bachelor’s degree in Business, Communications, or a related field. - 1–3 years of experience in client service, sales, account management, or a similar role. - Excellent verbal and written communication skills. - Strong attention to detail and time management. - Comfortable working on multiple projects. - Team player with a client-centered approach. Preferred - Knowledge of the health insurance industry - Basic understanding of contract terms and pricing structures. -
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