Proofpoint
cybersecurity
RenewalAccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Renewal Account Manager at Proofpoint. Skills: Renewal process management, Customer satisfaction, Subscription renewals, Revenue forecasting, Customer retention. Own and manage the full renewal process for your assigned territory. Drive the qualification, quoting, and workflows alongside Account Managers and Regional Directors to close renewals efficiently”
What You'll Achieve.
Meet or exceed customer renewal revenue quotas; Meet or exceed churn targets; Ensure successful subscription renewals; Drive customer satisfaction; Reduce attrition
Industry & Context.
resolve customer issues
What They're Looking For.
Must Have
3+ years of successful experience in account management, business development, or SaaS renewals, Experience working with Cybersecurity teams, Channel Partners, Legal, and Procurement departments, Bachelor’s degree (BAS) or equivalent experience preferred
What You'll Do.
Own and manage the full renewal process for your assigned territory
Drive the qualification
and workflows alongside Account Managers and Regional Directors to close renewals efficiently
Accurately forecast renewal revenue on a daily
and quarterly basis using Salesforce
Clari and other tools
Meet or exceed customer renewal revenue quotas and churn targets
Coordinate internal resources to support renewal execution and customer satisfaction
Build and maintain relationships at both executive and operational levels
Proactively identify risk and resolve customer issues in collaboration with cross-functional teams
Maintain a sharp focus on customer retention and actively work to reduce attrition
Research and understand customer organisational structures and maintain account intelligence in Salesforce
and customer engagement metrics
Stay informed about Proofpoint’s market position and competitive landscape
Create customer quotes
maintain accurate data
and ensure accuracy via Salesforce and other CRM and finance tools
How You'll Work.
Team & Collaboration
Work closely with Sales Account Owners, Sales Engineers, Channel team, and Customer Success to manage the full renewal lifecycle; Coordinate internal resources to support renewal execution and customer satisfaction; Coordinate internal resources to support complex sales and renewal strategies, pricing and process; Collaborate with cross-functional teams to resolve customer issues
Communication Scope
written and verbal communication skills; ability to clearly articulate Proofpoint’s value proposition
Full Job Description
**About Us:** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. **How We Work:** At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: **Bold** in how we dream and innovate **Responsive** to feedback, challenges and opportunities **Accountable** for results and best in class outcomes **Visionary** in future focused problem-solving **Exceptional** in execution and impact **The Role** Proofpoint is seeking a **self-starting, responsible, and highly motivated Renewal Sales Account Manager** to join our rapidly expanding APJ team. This highly visible, hands-on role is critical to driving customer satisfaction and ensuring successful subscription renewals across a growing customer base. You will work closely with Sales Account Owners, Sales Engineers, Channel team, and Customer Success to manage the full renewal lifecycle. The ideal candidate is customer-focused, results-driven, and able to engage with both senior-level business leaders and technical stakeholders across small to large-scale enterprises. This role will be based in **Sydney****, Australia**. **Your day-to-day** * Own and manage the full renewal process for your assigned territory * Drive the qualification, quoting, and workflows alongside Account Managers and Regional Directors to close renewals efficiently * Accurately forecast renewal revenue on a daily, weekly, monthly, and quarterly basis using Salesforce, Clari and other tools * Meet or exceed customer r
Applying for this Renewal Account Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Proofpoint?
Real rants from real employees. Read before you apply.