Company

travel, hospitality, or event-related services

Remote|ResortPlanner|AllInclusiveDestinations

$25–75k New York, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Remote | Resort Planner | All Inclusive Destinations. Skills: client assistance, support requests, scheduling, service-related activities, communication, organization, client experience, detail-oriented, responsive, digital tools, reservations, client records, support documentation, online platforms, administrative support, customer support. Respond to client inquiries and provide timely, professional support. Assist with coordinating scheduling, reservations, and service requests”

What You'll Achieve.

delivering a positive client experience; ensure resolution; ensure a smooth client experience; ensuring booking details are handled efficiently

Industry & Context.

travel, hospitality, or event related services
Eligibility Requirements

Reliable internet access and ability to work remotely, Ability to manage multiple tasks in a remote environment, stay organized and self-directed in a virtual workspace

What They're Looking For.

Must Have

written and verbal communication skills, Excellent organizational skills and attention to detail, Comfortable using online systems and customer support tools, Ability to manage multiple tasks in a remote environment, Reliable internet access and ability to work remotely

Nice to Have

Customer service or administrative experience preferred, Experience in customer service, coordination, or administrative support, Interest in travel, hospitality, or event-related services

What You'll Do.

Respond to client inquiries and provide timely

Assist with coordinating scheduling

Maintain accurate client records and support documentation in internal systems

Communicate with clients via email

Track and follow up on open requests to ensure resolution

Review service details and confirmations for accuracy

Provide general administrative and customer support

Collaborate with internal teams to ensure a smooth client experience

How You'll Work.

Team & Collaboration

Collaborate with internal teams to ensure a smooth client experience

Communication Scope

written and verbal communication skills; Communicate with clients via email, phone, and online platforms

Full Job Description

## Description Position Overview We are seeking a dependable and service-oriented Remote Resort Planner to provide client assistance, manage support requests, and help coordinate scheduling and service-related activities in a remote environment. This position focuses on communication, organization, and delivering a positive client experience. This role is ideal for individuals who are detail-oriented, responsive, and comfortable working independently using digital tools.   ## Key Responsibilities Respond to client inquiries and provide timely, professional support Assist with coordinating scheduling, reservations, and service requests Maintain accurate client records and support documentation in internal systems Communicate with clients via email, phone, and online platforms Track and follow up on open requests to ensure resolution Review service details and confirmations for accuracy Provide general administrative and customer support Collaborate with internal teams to ensure a smooth client experience ## Qualifications Strong written and verbal communication skills Excellent organizational skills and attention to detail Comfortable using online systems and customer support tools Ability to manage multiple tasks in a remote environment Customer service or administrative experience preferred Reliable internet access and ability to work remotely ## Preferred (Not Required) Experience in customer service, coordination, or administrative support Interest in travel, hospitality, or event-related services ## What We Offer Flexible remote work environment Step-by-step onboarding and ongoing support Opportunities for growth and advancement based on performance Supportive and collaborative team environment ## Additional Information Work Environment This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace.   Apply Today If you enjoy helping clients stay organized and ensuring booking details are

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