Remote-MedicalReceptionist

CareHarmony is fulfilling an opportunity in healthcare and chronic care management in an ever-changing industry. We thrive in our ability to support our providers and their patients. We are looking for an individual excited to join a growing startup designed to bring value and quality service to population health. CareHarmony has an immediate opening for a Remote Medical Receptionist with a solid phone presence that thrives in a high-volume environment. The Receptionist will be the primary support for all incoming calls, directing as needed and resolving minor inbound concerns. **Shift** : 10:30am - 7pm CST **Pay** : $14.50/hr _**Duties/Responsibilities:**_ * Handle all inbound calls to the organization; determine the purpose/screens and directs to the appropriate department or team member. * Routes messages and escalations to the appropriate department or team member * Schedules appointments, reschedules as needed. * Performs administrative and clerical support tasks. _**Professional Experience:**_ * Required: Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role * Preferred: Minimum of one (1) year clinical experience * Preferred: Active Clinical Multi-State/Compact License _**Required Skills/Abilities:**_ * Excellent written and verbal communication skills * Excellent interpersonal and customer service skills * Positive, uplifting personality with a natural ability to handle and deescalate escalations * Basic understanding of administrative and clerical procedures * Fundamental experience working with Microsoft Office Suite or related software _**Education and Experience:**_ * Associates' Degree or equivalent preferred _**Work Environment:**_ Work is performed remotely, hardware provided, and the employee fulfills the internet requirement to company standards. Remote employees must maintain a professional work environment (room with a door) as if in an office setting without dist