Guidehealth

Healthcare

RemoteMedicalAssistant

$48–68k ~AI est. Atlanta, Georgia, United States; Chicago, Illinois, United States; Dallas, Texas, United States; Denver, Colorado, United States; Nashville, Tennessee, United States; Columbus, Ohio, United States FULL TIME Remote Friendly
The Brief

“Remote Medical Assistant at Guidehealth. Skills: Patient coordination, Medical practice support, Health outcome improvement. Manage targeted population of patients. Assist patient in achieving better health outcomes”

What You'll Achieve.

Produce positive patient health outcome; Decrease medical spend

Industry & Context.

Healthcare
Eligibility Requirements

10-15% travel, Private home office, Use of provided headset

What They're Looking For.

Must Have

Certified Medical Assistant required, Registered Medical Assistant required, Certified EMT required, 2+ years experience, Adherence to patient confidentiality, Reliable transportation, Valid state driver's license

Nice to Have

Proficient in motivational interviewing, Proficient in critical listening skills, Proficient in behavioral change management

What You'll Do.

Manage targeted population of patients

Assist patient in achieving better health outcomes

Address patient questions and concerns

Connect patients with medical practice

Partner in implementing high-impact care plans

Escalate medical issues

Navigate patients to right resources

Assist with referrals to specialty care

Assist with referrals to CBOs

Document patients' medical history

Document medical issues in EHR

Understand referral process

Understand prior authorization process

Build trusting relationship with medical practices

Build trusting relationship within Guidehealth

Meet assigned Key Performance Indicators

Produce positive patient health outcome

Decrease medical spend

Utilize effective communication modalities

Engage high-risk patients

Schedule high-risk patients

Escalate medical issues to RN

Escalate medical issues to PCP

Escalate medical issues to leadership

Follow security policies

Protect Guidehealth Intellectual Properties

Perform compensated travel

Conduct retinal eye exams

Document patient interviews

Balance competing priorities

Track progress of multiple tasks

Ensure tasks are completed

Work independently as part of care team

Adhere to patient confidentiality

Perform other duties as assigned

Comply with Guidehealth policies

How You'll Work.

Team & Collaboration

Work with patient's medical practice staff; Work with Guidehealth Case Management; Extension of medical practice; Work within Guidehealth organization; Work as part of care team

Communication Scope

Exceptional conversation skills; Exceptional written communication; Exceptional verbal communication

Free ATS check

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