Classet
Staffing and Recruiting
RemoteCMA/RMA-VirtualCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Remote CMA/RMA - Virtual Coordinator at Classet. Skills: Patient outreach, Care coordination, Clinical support, Documentation, Virtual care coordination. Conduct outbound calls to patients regarding health status, follow-up care, and appointment preparation. Build positive relationships with patients while providing empathetic and professional communication”
Industry & Context.
Must reside and work full-time within the United States, Windows Pro operating system (Home edition not supported), Intel i5 processor or newer
What They're Looking For.
Must Have
Active nationally recognized CMA or RMA certification, Previous experience working in a medical clinic environment, Ability to handle high-volume phone communication during an 8-hour shift, Reliable home office setup with: Windows Pro operating system (Home edition not supported), Intel i5 processor or newer, Must reside and work full-time within the United States
Nice to Have
Experience in Primary Care, Internal Medicine, or specialty practices, Previous remote healthcare or virtual care coordination experience, Familiarity with EMR/EHR documentation systems, multitasking and organizational skills
What You'll Do.
Conduct outbound calls to patients regarding health status
and appointment preparation
Build positive relationships with patients while providing empathetic and professional communication
Assist with virtual patient intake and care coordination activities
Complete prior authorizations and referrals daily
Perform phone triage and escalate clinical concerns appropriately to physicians
Support physicians and healthcare teams with accurate documentation and patient updates
Accurately document patient progress
and follow-up activities within internal systems
Maintain efficiency and organization while managing high-volume communication throughout the day
Follow HIPAA guidelines and company compliance standards at all times
Work collaboratively with physicians and virtual care staff to ensure high-quality patient outcomes
Learn and adapt to virtual workflows and documentation systems
Take on additional responsibilities and leadership opportunities as you grow within the organization
How You'll Work.
Team & Collaboration
Work collaboratively with physicians and virtual care staff to ensure high-quality patient outcomes
Communication Scope
Empathetic and professional communication; High-volume phone communication
Full Job Description
### Chronic Care Staffing is Hiring a Remote CMA/RMA – Virtual Coordinator! **Location:** Remote (United States Only) **Schedule:** Full-Time | 40 Hours Per Week **Shift Availability:** 8-hour shifts between 8:00 AM – 6:00 PM **Employment Type:** Full-Time **Pay Rate:** $18.00 – $19.00 per hour **Additional Incentives:** $60 Monthly Technology Stipend + $500 Quarterly Bonus ### Overview Chronic Care Staffing is seeking a compassionate and detail-oriented Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) to join our growing Virtual Staffing team. This fully remote opportunity allows you to make a meaningful impact on patient care while enjoying the flexibility of working from home in a supportive and collaborative environment. In this role, you will serve as a key point of contact for patients, helping monitor health progress, coordinate follow-up care, complete prior authorizations and referrals, and support physicians through accurate documentation and patient communication. This is an ideal opportunity for a motivated healthcare professional looking to grow within a modern virtual care environment. ### Responsibilities ### Patient Outreach & Care Coordination * Conduct outbound calls to patients regarding health status, follow-up care, and appointment preparation * Build positive relationships with patients while providing empathetic and professional communication * Assist with virtual patient intake and care coordination activities ### Clinical Support * Complete prior authorizations and referrals daily * Perform phone triage and escalate clinical concerns appropriately to physicians * Support physicians and healthcare teams with accurate documentation and patient updates ### Documentation & Workflow Management * Accurately document patient progress, intake information, and follow-up activities within internal systems * Maintain efficiency and organization while managing high-volume communication throughout the day * Follow HIPAA guidelines
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