TechOp Solutions

Government Administration

RemoteCallCenterRepresentative

Las Vegas, Nevada, United States FULL TIME
The Brief

“Remote Call Center Representative at TechOp Solutions. Skills: communication skills, analytical abilities, call center experience. Answer and track incoming calls. Prepare and submit accurate reports”

What You'll Achieve.

ensuring accuracy; ensuring confidentiality; ensuring compliance

Industry & Context.

Government Administration
Problems you'll solve

analytical abilities

Eligibility Requirements

Candidate must reside within Las Vegas, NV or nearby cities

What They're Looking For.

Must Have

3 + years experience in a call center, High school diploma or equivalent is required, Proven ability to multitask simultaneously communicating and inputting data, written and verbal communication skills, Proficiency with telephony systems, CRMs, and Microsoft Office Suite, Experience in handling sensitive information

Nice to Have

Associates Degree

What You'll Do.

Answer and track incoming calls

Prepare and submit accurate reports

Accurately record all details

Conduct database research

Conduct open-source research

Route and escalate calls

How You'll Work.

Communication Scope

written and verbal communication skills

Free ATS check

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