ModSquad
Music Streaming
RemoteBilingualCustomerSupport(Vietnamese/English)
“Remote Bilingual Customer Support (Vietnamese/English) at ModSquad. Skills: Customer Support, Vietnamese, English. Respond to customer inquiries via inbound messages. Help customers navigate the platform”
Industry & Context.
Swiftly spot and solve any issues
Complete language assessments in Vietnamese and English
What They're Looking For.
Must Have
Fluent in Vietnamese and English, Professional-level communication skills in Vietnamese and English, Experience providing support through inbound messaging, Handled 3-5 simultaneous chats in previous roles, Dedicated laptop or desktop computer running Windows 11 or macOS Sequiao/Tahoe, Willingness to install ModSquad security software and a 2FA app on your mobile device, Access to a webcam or a smartphone capable of capturing clear photos, Stable broadband internet connection with a minimum speed of 25 Mbps, At least 8 GB of RAM
Nice to Have
Dual monitors
What You'll Do.
Respond to customer inquiries via inbound messages
Help customers navigate the platform
Troubleshoot technical issues
Ensure best listening experience
How You'll Work.
Communication Scope
Professional-level communication skills in Vietnamese and English
Applying for this Remote Bilingual Customer Support (Vietnamese/English) role?
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ANONYMOUS · UNFILTERED
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