BMO
Financial Services
RemoteAssociate,CorporateCardServices
“Remote Associate, Corporate Card Services at BMO. Skills: Corporate Card Services, Sales, Customer Service, Bilingual. Provide corporate cards sales and service. Advise customers on corporate card strategies”
What You'll Achieve.
Achieve specific performance targets
Industry & Context.
Analytical and problem solving skills - Good
Bilingual in English & French Required
What They're Looking For.
Must Have
2 – 3 years of relevant experience, post-secondary degree in related field of study desirable or an equivalent combination of education and experience, Knowledge of BMO credit card products, Knowledge of competitive marketplace and trends in product offerings, Ability to perform in a fast paced environment and achieve specific performance targets, Fluent verbal & written communication skills in English and French, Good organization & time management skills, Good collaboration & team skills, Good analytical and problem solving skills
Nice to Have
post-secondary degree in related field of study
What You'll Do.
Provide corporate cards sales and service
Advise customers on corporate card strategies
Fulfill sales and service activities
Make referrals to other business groups
Manage inbound customer service requests
Handle customer inquiries
Probe to understand customer needs
Provide advice related to strategies
Manage transactional outcomes
Escalate complex situations
Perform required documentation
Maintain current knowledge
Integrate marketing promotions
Maintain confidentiality
Identify and report suspicious patterns
Adhere to regulatory and compliance requirements
Complete complex & diverse tasks
Analyze issues and determine next steps
How You'll Work.
Team & Collaboration
Collaboration & team skills - Good; Work with product team
Communication Scope
Verbal & written communication skills in English and French - Fluent
Applying for this Remote Associate, Corporate Card Services role?
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