Smiths Group
Manufacturing
ReliabilityEngineer
Neural analysis suggests this role is
optimal for mid candidates.
“Reliability Engineer at Smiths Group. Skills: Reliability engineering, Customer support, Technical consultation. Coordinate work with customer. Investigate product performance problems”
What You'll Achieve.
Improve MTBR; Reduce material costs; Reduce inventory; Increase productivity
Industry & Context.
Troubleshooting; Problem analysis; Root cause analysis
Travel as required, Works on-site
What They're Looking For.
Must Have
Mechanical engineering, Trouble shooting, Customer facing, Technical professional
Nice to Have
Recent college graduate to career level professional
What You'll Do.
Coordinate work with customer
Investigate product performance problems
Evaluate seal and equipment
Select seal and equipment
Recommend seal and equipment
Review customer applications
Analyze seal operation problems
Rectify seal operation problems
Reduce material costs
Establish standards for reduction
Minimize inventory variances
Optimize inventory levels
Communicate with customers
Communicate with company personnel
Communicate with vendors
Provide recommendations
Provide technical assistance
Make technical presentations
Make commercial presentations
Provide training to customer staff
Undertake plant surveys
Assist development of standardization programs
Direct development of standardization programs
Assist developing inventory management programs
Implement inventory management programs
Solve problems on existing installations
Negotiate material changes
Negotiate equipment modifications
Negotiate seal modifications
Help customers define productivity improvements
Approve component part design
Approve material proposals
Approve installation drawings
Approve assembly drawings
Approve detail drawings
Prepare reports to management
Prepare recommendations to management
Assist development of partnership programs
Assist management of partnership programs
Devise new approaches to problems
Recommend new approaches to problems
Recommend new standards on design
Recommend new standards on manufacture
Observe field performance
Report field performance
Collect customer data
Evaluate customer data
Work with local office
Work with sales representative
Manage customer relationships
Implement partnership agreement
Provide feedback between company and customer
Ensure positive customer relationship
Ensure effective customer relationship
Recommend new procedures on design
Recommend new procedures on manufacture
How You'll Work.
Team & Collaboration
Customer facility coordination; Work with sales representative; Feedback between company and customer
Communication Scope
Oral communication; Written communication; Technical presentations; Commercial presentations
Full Job Description
Founded in 1917, [John Crane](https://www.johncrane.com/en) is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled. John Crane is part of [Smiths Group](https://smithsonline-my.sharepoint.com/:w:/g/personal/tanaydeorasmithsdetectioncom/ERutV12IHSpClsG4-48tCMUBnTeZoqoYaIRMPzf_u9KoQ), For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected. Connect with us on LinkedIn: [ John Crane: LinkedIn](https://www.linkedin.com/company/john-crane/) Works on-site at a customer facility(s), directly coordinates, schedules and participates in work with the customer to comply with the “partnership agreement.” Troubleshoots by investigating problems related to product performance and application specific criteria. Makes complex and independent seal and equipment evaluations, selections and recommendations. Travel as required to perform duties and work directly with customers. * Reviews customer applications and makes specific recommendations. * Troubleshoots specific customer applications and analyzes, evaluates, and rectifies seal operation problems and failures. * Improves MTBR and reduces material costs. * Reduces inventory by establishing standards for reduction, minimizing variances found in the physical invento
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