ReleaseTrainingEngineer

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We are looking for a Release Train Engineer to manage Omni Channel telephony projects and ensure successful project delivery across systems, applications, and cross-functional teams. This role requires strong project management expertise, stakeholder coordination, risk management, and process improvement capabilities to ensure projects are delivered on time, within scope, and with high quality standards. Responsibilities * Manage Omni Channel and telephony projects from planning through successful delivery * Coordinate projects involving systems integration and data architecture * Manage multiple concurrent projects while ensuring timelines, scope, and quality standards are met * Collaborate with cross-functional teams to manage dependencies and ensure smooth project execution * Organize and lead recurring status meetings, track action items, and provide regular project updates * Identify project risks proactively and drive mitigation plans to avoid delivery issues * Maintain and update project documentation, business flows, retrospectives, and status reports * Communicate project progress, risks, and technical details