The Orchard

music distribution

RelationshipSupport

Mexico
The Brief

“Relationship Support at The Orchard. Skills: Campaign Tracking, Budget Management, Optimization, Release Campaign Oversight, Campaign Asset Management, Campaign Performance Tracking, Competitive Analysis, Report Generation, Label Onboarding, Product Engagement, Office Visits & Meetings. coordinating and managing tasks for artist and label campaigns. offering vital sales support”

What You'll Achieve.

ensuring timelines, budgets, and deliverables are met; ensuring all expenses are accounted for and aligned with the allocated budget; ensure services are being optimized, and processes across teams are working effectively; ensuring critical new release information is shared to the appropriate teams and in the appropriate formats; ensuring everything is current and easily accessible for the teams; ensure goals and objectives are being met; inform strategic decisions; ensuring accuracy and timeliness; ensuring a smooth onboarding experience; driving adoption of The Orchard’s products and tools as well as driving adoption of new features contained therein.

Industry & Context.

music distribution
Eligibility Requirements

Attend artist shows after work hours as necessary.

What They're Looking For.

Must Have

Experience working collaboratively across various teams and departments, pulling reports, and navigating through various systems., organizational skills with the ability to manage multiple tasks and deadlines., Excellent communication skills and the ability to work collaboratively across teams., Team player., High attention to detail and the ability to maintain accurate records., Ability to work efficiently in a fast-paced environment and handle various operational tasks., Proactive self starter with a desire to learn., You are passionate about the music business and have a desire to build a career in the industry

Nice to Have

A background in music distribution is preferred., Familiarity with competitive analysis techniques and marketing strategies is preferred.

What You'll Do.

coordinating and managing tasks for artist and label campaigns

offering vital sales support

overseeing the evaluation of services

tracking campaigns and budgets

collecting key materials

assisting with critical day-to-day responsibilities across the team

working cross-functionally between departments and within diverse systems

handling multiple tasks efficiently

Monitor the progress of ongoing campaigns

alongside the team Relationship Manager

and deliverables are met.

Track campaign budgets

ensuring all expenses are accounted for and aligned with the allocated budget.

Support campaign evaluations identifying areas for improvement

ensure services are being optimized

and processes across teams are working effectively.

Work closely with the Relationship Manager in ensuring critical new release information is shared to the appropriate teams and in the appropriate formats.

Gather and organize key assets and materials for a campaign

such as press materials

ensuring everything is current and easily accessible for the teams.

Keep track of campaign performance across sales and other services deployed to ensure goals and objectives are being met.

Assist with gathering insights and conducting competitive analysis to inform strategic decisions.

Assist in running reports for internal and or external needs

ensuring accuracy and timeliness.

Provide assistance to the Solutions team with new label training

ensuring a smooth onboarding experience.

Support in driving adoption of The Orchard’s products and tools as well as driving adoption of new features contained therein.

Help coordinate office visits and in-person meetings with internal teams and external partners as necessary.

Attend artist shows after work hours as necessary.

How You'll Work.

Team & Collaboration

Experience working collaboratively across various teams and departments; work collaboratively across teams

Communication Scope

Excellent communication skills

Process & Methodology

Campaign Tracking, Budget Management, Release Campaign Oversight

Free ATS check

Applying for this Relationship Support role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about The Orchard?

Real rants from real employees. Read before you apply.

Read Company Rants →