The Orchard
music distribution
RelationshipSupport
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Relationship Support at The Orchard. Skills: coordinating and managing tasks for artist and label campaigns, sales support, evaluation of services, tracking campaigns and budgets, collecting key materials, assisting with critical day-to-day responsibilities. coordinating and managing tasks for artist and label campaigns. offering vital sales support”
What You'll Achieve.
ensuring goals and objectives are being met
Industry & Context.
Attend artist shows after work hours as necessary.
What They're Looking For.
Must Have
Experience working collaboratively across various teams and departments, pulling reports, and navigating through various systems., organizational skills with the ability to manage multiple tasks and deadlines., Excellent communication skills and the ability to work collaboratively across teams., Team player., High attention to detail and the ability to maintain accurate records., Ability to work efficiently in a fast-paced environment and handle various operational tasks., Proactive self starter with a desire to learn., passionate about the music business and have a desire to build a career in the industry
Nice to Have
A background in music distribution is preferred., Familiarity with competitive analysis techniques and marketing strategies is preferred.
What You'll Do.
coordinating and managing tasks for artist and label campaigns
offering vital sales support
overseeing the evaluation of services
tracking campaigns and budgets
collecting key materials
assisting with critical day-to-day responsibilities across the team
Monitor the progress of ongoing campaigns
alongside the team Relationship Manager
and deliverables are met.
Track campaign budgets
ensuring all expenses are accounted for and aligned with the allocated budget.
Support campaign evaluations identifying areas for improvement
ensure services are being optimized
and processes across teams are working effectively.
Work closely with the Relationship Manager in ensuring critical new release information is shared to the appropriate teams and in the appropriate formats.
Gather and organize key assets and materials for a campaign
such as press materials
ensuring everything is current and easily accessible for the teams.
Keep track of campaign performance across sales and other services deployed to ensure goals and objectives are being met.
Assist with gathering insights and conducting competitive analysis to inform strategic decisions.
Assist in running reports for internal and or external needs
ensuring accuracy and timeliness.
Provide assistance to the Solutions team with new label training
ensuring a smooth onboarding experience.
Support in driving adoption of The Orchard’s products and tools as well as driving adoption of new features contained therein.
Help coordinate office visits and in-person meetings with internal teams and external partners as necessary.
Attend artist shows after work hours as necessary.
How You'll Work.
Team & Collaboration
working cross-functionally between departments; working collaboratively across various teams and departments; work collaboratively across teams
Communication Scope
Excellent communication skills
Process & Methodology
managing tasks for artist and label campaigns, tracking campaigns and budgets, ensuring timelines, budgets, and deliverables are met
Full Job Description
About The Orchard The Orchard is a leading full-service music distribution company operating in 48 markets worldwide and servicing top global independent artists and labels. With cutting-edge operations and an unparalleled global team, The Orchard partners with clients to provide full scale solutions across a variety of verticals. Championed by an exceptional community of music lovers and experts, The Orchard empowers creators to grow and evolve in the dynamic, global industry. The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity. We are seeking a Relationship Support candidate to play a key role in coordinating and managing tasks for artist and label campaigns, offering vital sales support, and overseeing the evaluation of services. Reporting into the Relationship Manager Lead based out of Mexico City, this role involves tracking campaigns and budgets, collecting key materials, and assisting with critical day-to-day responsibilities across the team. The ideal candidate will be adept at working cross-functionally between departments and within diverse systems. They are flexible and capable of handling multiple tasks efficiently. What You'll Do: Campaign Tracking: Monitor the progress of ongoing campaigns, alongside the team Relationship Manager, ensuring timelines, budgets, and deliverables are met. Budget Management: Track campaign budgets, ensuring all expenses are accounted for and aligned with the allocated budget. Optimization: Support campaign evaluations identifying areas for improvement, ensure services are being optimized, and processes across teams are working effectively. Release Campaign Oversight: Work closely with the Relationship Manager in ensuring critical new release information is shared to the appropriate teams and in the appropriate formats. Campaign Asset Management: Gather and organize key assets and materials for a campaign, such as press materials, images, one-sheets, and l
Applying for this Relationship Support role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about The Orchard?
Real rants from real employees. Read before you apply.