VyStar Credit Union
Financial Services
RelationshipSpecialist
“Relationship Specialist at VyStar Credit Union. Skills: Relationship building, Sales, Member service. Provide member experiences. Identify member cues”
Industry & Context.
Problem resolution
Stand throughout shift
What They're Looking For.
Must Have
High School Diploma/GED
Nice to Have
Associate's degree, Sales experience preferred, Customer service experience preferred, Community service experience preferred, Military service experience preferred, Asking questions experience preferred, Offering recommendations experience preferred, Making referrals experience preferred, Financial institution experience preferred
What You'll Do.
Provide member experiences
Ask open-ended questions
Grow consumer relationships
Grow business relationships
Identify member needs
Position financial solutions
Describe value proposition
Help members with financial goals
Strengthen member relationships
Enhance member relationships
Cross-sell credit union solutions
Understand deposit solutions
Understand credit solutions
Understand insurance solutions
Understand investment solutions
Handle account transactions
Process loan applications
Explain credit options
Explain savings options
Refer business products
Refer mortgage solutions
Refer investment options
Refer insurance options
Provide account maintenance
Provide notary services
Provide wire transfer services
Provide savings bond redemption
Provide safe deposit box services
Handle credit card disputes
Support credit union initiatives
Participate in credit union campaigns
Exercise sound judgment
Accomplish tasks independently
Resolve member problems independently
Escalate complex concerns
Embrace VyStar Standards of Excellence
Embrace VyStar Behaviors of Excellence
Embrace Being Unbelievable
Embrace Great 8 Member Service Commitments
Utilize relationship-building tools
Utilize documentation tools
Ensure comprehensive follow-up
Foster continued growth
Engage proactively with members
Provide comprehensive solutions
Educate members on offerings
How You'll Work.
Team & Collaboration
Work with partners
Communication Scope
Verbal communication; Written communication; Listening skills
Applying for this Relationship Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about VyStar Credit Union?
Real rants from real employees. Read before you apply.