People
RelationshipManager,BusinessBanking
Neural analysis suggests this role is
optimal for Mid candidates.
“Relationship Manager, Business Banking at People. Skills: Business Banking, Relationship Management, Business Development, Client Engagement. providing new and existing clients with an exceptional client experience. understanding client needs”
What You'll Achieve.
deepen the CIBC relationship and increase client loyalty; increase client loyalty; increase market share; deliver results
Industry & Context.
Analytical Thinking
legally eligible to work at the location(s) specified, valid work or study permit, complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency), use of artificial intelligence tools during the recruitment process
What They're Looking For.
Must Have
2+ years’ experience in Business Banking or Commercial Banking, knowledge of credit, cash management products and services, knowledge of business cash flow and financial analysis, established network in the local business community
What You'll Do.
providing new and existing clients with an exceptional client experience
understanding client needs
identifying opportunities to further deepen the CIBC relationship and increase client loyalty
ensuring clients’ financial
providing a comprehensive business banking offer
making a formal introduction to the appropriate Imperial Service
Personal Banking or Private Banking colleagues
proactively manage and grow a portfolio of business only connections
Build relationships with Centres of Influence (COIs) within the community to generate referrals
Connect with both existing and potential clients to identify opportunities to develop full relationships
providing both deposit and credit solutions
Proactively participate in community and banking centre events
Proactively develop and manage a sales pipeline of diverse business banking opportunities
Proactively engage in discussions with assigned portfolio
partner referred and other prospective clients to understand client’s immediate financial needs while identifying opportunities to address longer term financial goals
Demonstrate service excellence by being involved and proactive with clients and ensuring their financial needs are met
Deliver trusted advice and financial solutions to meet client and prospect needs
cultivate your network to establish new client relationships
Promote and demonstrate the use of digital banking options and CIBC’s suite of Cash Management products
Support existing clients and continuously seek new opportunities for client acquisition through referrals and internal partner relationships
deliver current financial products and solutions for the Business Banking market segment
Manage and grow a portfolio of business only connections
Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities
grow your network to create lasting connections that will generate future small business opportunities
How You'll Work.
Team & Collaboration
frequent collaboration with experts in all areas of CIBC to ensure client needs are met by the most appropriate segment; collaboration
Communication Scope
communicator; connect with others through respect and authenticity
Full Job Description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) **What you 'll be doing** As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager or Team Lead, Business Banking, providing new and existing clients with an exceptional client experience to support CIBC’s vision of being a leader in client relationships. As a Relationship Manager, you’ll help business clients meet their immediate and long term business goals by understanding client needs and/or identifying opportunities to further deepen the CIBC relationship and increase client loyalty. The emphasis is on ensuring clients’ financial, credit needs are met by providing a comprehensive business banking offer or by making a formal introduction to the appropriate Imperial Service, Personal Banking or Private Banking colleagues. Success in this role will require frequent collaboration with experts in all areas of CIBC to ensure client needs are met by the most appropriate segment. You’ll proactively manage and grow a portfolio of business only connections where the focus is on deepening the client relationships and addressing the business needs of the client. _At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement will be discussed at the time of your interview._ **How you 'll succeed** * **Business Development** \- Build relationships with Centres of Influence (COIs) within the community to generate referrals to CIBC through both in person and digital channels. Connect with both existing and potential clients to
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