People
RelationshipManager,BusinessBanking
Neural analysis suggests this role is
optimal for Mid candidates.
“Relationship Manager, Business Banking at People. Skills: Business Development, Client Engagement, Relationship Management. Provide exceptional client experience. Support CIBC’s vision”
What You'll Achieve.
Deepen client relationships; Address business needs of the client; Deliver exceptional client experience; Meet immediate and long term business goals; Increase client loyalty; Ensure clients’ financial needs are met; Ensure clients’ credit needs are met; Generate referrals; Develop full relationships; Grow revenue; Build and enhance CIBC presence; Gain market share; Develop diverse business banking opportunities; Address client’s financial needs; Address client’s longer term financial goals; Meet client and prospect needs; Establish new client relationships; Deliver current financial products and solutions; Generate future small business opportunities
What They're Looking For.
Must Have
2+ years’ experience in Business Banking or Commercial Banking, Knowledge of credit, Knowledge of cash management products and services, Knowledge of business cash flow, Knowledge of financial analysis, Established network in the local business community
What You'll Do.
Provide exceptional client experience
Support CIBC’s vision
Help business clients meet goals
Understand client needs
Deepen CIBC relationship
Increase client loyalty
Ensure clients’ financial needs are met
Ensure clients’ credit needs are met
Provide comprehensive business banking offer
Make formal introduction to appropriate colleagues
Proactively manage portfolio
Grow portfolio of business connections
Build relationships with COIs
Generate referrals to CIBC
Identify opportunities
Develop full relationships
Provide deposit solutions
Provide credit solutions
Participate in community events
Build and enhance CIBC presence
Develop and manage sales pipeline
Engage with assigned portfolio
Engage with partner referred clients
Engage with prospective clients
Understand client’s financial needs
Address longer term financial goals
Demonstrate service excellence
Deliver trusted advice
Deliver financial solutions
Establish new client relationships
Promote digital banking options
Promote CIBC’s Cash Management products
Support existing clients
Seek new opportunities for client acquisition
Deliver current financial products
Deliver financial solutions
Heighten CIBC brand awareness
Participate in marketing activities
Participate in outreach activities
Create lasting connections
Generate future small business opportunities
How You'll Work.
Team & Collaboration
Frequent collaboration with experts in all areas of CIBC; Work with product team
Communication Scope
Communicator; Connect with others through respect and authenticity
Full Job Description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) **What you 'll be doing** As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager & Team Lead, Business Banking, providing new and existing clients with an exceptional client experience to support CIBC’s vision of being a leader in client relationships. As a Relationship Manager, you’ll help business clients meet their immediate and long term business goals by understanding client needs and/or identifying opportunities to further deepen the CIBC relationship and increase client loyalty. The emphasis is on ensuring clients’ financial, credit needs are met by providing a comprehensive business banking offer or by making a formal introduction to the appropriate Imperial Service, Personal Banking or Private Banking colleagues. Success in this role will require frequent collaboration with experts in all areas of CIBC to ensure client needs are met by the most appropriate segment. You’ll proactively manage and grow a portfolio of business only connections where the focus is on deepening the client relationships and addressing the business needs of the client. _At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement will be discussed at the time of your interview._ **How you 'll succeed** * **Business Development** \- Build relationships with Centres of Influence (COIs) within the community to generate referrals to CIBC through both in person and digital channels. Connect with both existing and potential clients to
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