Wells Fargo

Financial Services

RelationshipBanker

$0–0k Santa Ana, California, United States FULL TIME
The Brief

“Relationship Banker at Wells Fargo. Skills: Relationship management, Customer acquisition, Financial solutions. Acquire, manage, and grow customer relationships. Lead discovery conversations”

What You'll Achieve.

Strengthen relationships; Increase retention; Drive balanced growth; Elevate satisfaction; Elevate engagement; Elevate service efficiency

Industry & Context.

Financial Services
Problems you'll solve

Issue resolution

Eligibility Requirements

Work Saturdays, FINRA licenses required, State licenses required

What They're Looking For.

Must Have

2+ years customer service experience, 1+ year assessing customer needs, 1+ year building customer relationships

Nice to Have

Proven ability to source relationships, Knowledge of book of business management, Experience assessing consumer needs, Experience assessing business needs, 1+ year financial services experience, FINRA Series 6 and Series 63, State Insurance license(s)

What You'll Do.

and grow customer relationships

Lead discovery conversations

Understand customer goals

Deliver tailored banking strategies

Strengthen customer relationships

Increase customer retention

Drive balanced growth

Partner with professionals

Deliver integrated solutions

Coordinate warm introductions

Set clear expectations

Take personal ownership

Convert qualified opportunities

Champion digital adoption

Educate customers on self-service

Educate customers on mobile banking

Resolve account inquiries

Handle service requests

Demonstrate risk excellence

Complete licensing and SAFE requirements

How You'll Work.

Team & Collaboration

Collaborative branch environment; Partnering with colleagues; Partners across Wealth; Partners across Home Lending; Partners across Business Banking

Communication Scope

Discovery conversations; Meaningful discovery conversations; Clear communication; Empathetic listening

Free ATS check

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