Truliant

Financial Services

RelationshipBanker

Boiling Springs, South Carolina, United States FULL TIME
The Brief

“Relationship Banker at Truliant. Skills: Member Service, Financial Needs, Account Management. Serve financial needs of members. Process teller transactions”

What You'll Achieve.

achievement of goals and objectives, including but not limited to member service scores, loan production, deposit production, new member growth and partner lines of business referrals

Industry & Context.

Financial Services
Problems you'll solve

first contact problem resolution; Researches and resolves account issues

Eligibility Requirements

Frequent standing, walking, and bending required, sit at a desk for moderate periods of time and use a computer, moderately lift or move up to 5 pounds, occasionally lift or move up to 10 pounds

What They're Looking For.

Must Have

High School Diploma or equivalent, 3+ years related experience in the retail industry or financial services required, Notary appointment, or attain Notary status within 3 months of hire, trained in Branch Lending

Nice to Have

College Degree, Previous sales experience, Previous lending experience

What You'll Do.

Serve financial needs of members

Process teller transactions

Open and maintain accounts

Open savings & investment products

Assist members with transactions

Engage members in conversation

Conduct credit reviews

Identify referrals to business units

Process account opening and maintenance

Process loan applications

Adhere to member service standards

Handle member accounts with integrity

Adhere to Credit Union policies

Perform teller transactions

Perform member service operations

Build relationships with knowledge

Research and resolve account issues

Provide information on solutions

Process Business Services requests

Manage loan and deposit pipeline

Understand IRA process and products

Open and maintain IRA accounts

Process all loan requests

Process and open specialty accounts

Make outbound guidance calls

Represent the Credit Union

Understand audit procedures

Assist members with convenience

Educate members on technology

Contribute to Branch goals

How You'll Work.

Team & Collaboration

Assists Branch Manager to ensure staff apply appropriate skill; Represents the Credit Union by visitations to Business Partners

Communication Scope

excellent communication skills in English, both verbal and written

Free ATS check

Applying for this Relationship Banker role?

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