Manulife
ReinsuranceAssistantManager/Manager,ReinsuranceOperations
“Reinsurance Assistant Manager / Manager, Reinsurance Operations at Manulife. Skills: Reinsurance Operations, process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, People Leadership, Business Acumen, Personal Effectiveness. overseeing a team of Reinsurance analysts. ensuring that reinsurance is correctly and appropriately administered for various transactions and policy changes across Canadian and U. S. re”
What You'll Achieve.
Set clear objectives for direct reports to attain business goals.; Develop and implement programs and benchmarks to measure quality and productivity within Reinsurance Operation’s processes.; continually pushing for results
Industry & Context.
analytical and problem-solving capacity; identifying potential issues with structure as well as policy features which may result in onerous implementation or ongoing operations requirements.
Amenable to work in UP Ayala Technohub (Quezon City), Amenable to work in a hybrid set-up (3x onsite per week), Amenable to work in a night shift schedule
What They're Looking For.
Must Have
2-5 years of experience leading or consulting for an operational team, Understanding of core operational principles including productivity, service level agreements, quality ratios, and operational controls, Proven track record of improving or enhancing operational performance, Demonstrated ability and willingness to lead using a hands-on approach, stepping in to directly support the team at times, technical skills with high proficiency in Microsoft Excel, knowledge of insurance principles, practices, and trends, Exceptional communication and change management skills, analytical and problem-solving capacity, Demonstrated ability to manage multiple priorities in a demanding deadline driven environment, Amenable to work in UP Ayala Technohub (Quezon City), Amenable to work in a hybrid set-up (3x onsite per week), Amenable to work in a night shift schedule
Nice to Have
Reinsurance technical knowledge would be an asset., Experience with SQL and Power Automate would be an asset., Knowledge and experience with TAI systems, Experience working with AWD or other workflow management tools, Sigma Six or other training targeting process improvement and workflow mapping
What You'll Do.
overseeing a team of Reinsurance analysts
ensuring that reinsurance is correctly and appropriately administered for various transactions and policy changes across Canadian and U. S. reinsurance contracts
Participate as part of the Group Reinsurance Management Team responsible for strategic planning and identify opportunities for the business to further its goals.
Contribute to the strategic operational direction for the business
especially as it relates to Operations.
Participate in key decisions on major projects and initiatives with business unit wide impact.
and develop your team.
Set clear objectives for direct reports to attain business goals.
Play influential role in leading an operational team in growth and in driving change
while working in a complex and changing environment.
Lead and develop a customer centric culture by attracting and developing high performance employees and providing career growth opportunities in the area.
Assume the role of expert
and mentor to direct reports and to the more junior members of the organization
in a variety of business situations.
Advocate streamlining of reinsurance structures by identifying potential issues with structure as well as policy features which may result in onerous implementation or ongoing operations requirements.
Provide business direction and planning to prioritize the development and maintenance of administration systems and other support technologies.
Develop and implement programs and benchmarks to measure quality and productivity within Reinsurance Operation’s processes.
Demonstrate achievement orientation and look for continuous ways to improve
continually pushing for results
looking for new ways to increase operational effectiveness
value-added insights and motivate surrounding teams.
Ability to lead in ambiguous high-pressured environments
providing guidance and showing resilience in the rapid pace of change.
How You'll Work.
Team & Collaboration
work with cross-disciplinary teams within Manulife; work on cross-segment issues and initiatives; Lead, motivate, and develop your team; Assume the role of expert, advisor, teacher, and mentor to direct reports and to the more junior members of the organization
Communication Scope
Exceptional communication and change management skills; Effectively use communication skills to translate Segment business strategy into workable plans/projects for the administrative function.
Process & Methodology
Participate in key decisions on major projects and initiatives with business unit wide impact., translate Segment business strategy into workable plans/projects for the administrative function.
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