Children's
Healthcare
RegistrationAssociate-FloatingPRN
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Registration Associate - Floating PRN at Children's. Skills: Patient registration, Insurance verification, Clerical support, Billing support. Communicate with patients, families, physicians, quality review, clinical. Obtain information and insurance verification”
What You'll Achieve.
Ensure quality patient care; Ensure payment of hospital accounts; Overturn claims denials; Minimize patient wait times; Produce clean claims; Prevent denials; Prevent delayed payments
Industry & Context.
Arithmetic problem-solving; Mathematical problem-solving
Ability to travel, Work flexible schedule, Work nights, Work weekends, Work holidays, Support multiple locations, Support different departments, Uphold highest customer service, Cover any location
What They're Looking For.
Must Have
1 year healthcare experience, 1 year clerical experience, 1 year accounting experience, 1 year customer service experience, High school diploma or equivalent
Nice to Have
College degree, 1 year registration experience, Certified Patient Account Representative, Certified Healthcare Access Associate, Experience using patient registration systems, Experience using insurance verification systems, Experience using Medicaid portals
What You'll Do.
Communicate with patients
Obtain information and insurance verification
Ensure quality patient care
Ensure payment of hospital accounts
Collaborate with Appeals department
Overturn claims denials
Provide registration support
Provide clerical support
Provide billing support
Schedule appointments
Perform point-of-service collections
Interview patients and families
Obtain demographic information
Obtain financial information
Complete questionnaires and forms
Enter data into system
Minimize patient wait times
Verify insurance coverage
Validate authorizations
Explain financial requirements
Collect deductible amounts
Obtain prior insurance authorization
Reschedule appointments
Capture data elements
Prevent delayed payments
Inform patients and families of procedures
Inform patients and families of delays
Answer patient questions
Offer patient assistance
Relay patient messages
Escalate immediate needs
Update patient information tools
Initiate medical record maintenance
Execute daily medical record maintenance
Maintain patient confidentiality
File encounter-specific paperwork
Maintain correspondence with primary care provider
Maintain correspondence with specialists
Provide release of medical information
Schedule patient appointments
Contact physician offices
Resolve scheduling discrepancies
Coordinate scheduling aspects
Coordinate provider visits
Coordinate resource use
Perform administrative duties
Ensure efficient daily business operations
Participate in office opening procedures
Participate in department opening procedures
Participate in office closing procedures
Participate in department closing procedures
Maintain front office supplies
Order front office supplies
Restock front office supplies
Attend department meetings
Participate in department meetings
Represent department on committees
Participate in quality improvement teams
Participate in service improvement teams
Be available to teammates
Act as resource for complex tasks
Provide on the job training
Seek opportunities for staff development
Prescreen doctor’s orders
Ensure appointment completeness
Ensure appointment appropriateness
Prepare case review materials
Coordinate subpoena process
Facilitate billing process for expert testimony
How You'll Work.
Team & Collaboration
Cross-functional teams; Multidisciplinary teams
Communication Scope
Verbal communication; Written communication
Full Job Description
Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). _**Work Shift**_ Day _**Work Day(s)**_ Monday-Friday _**Shift Start Time**_ 8:00 AM _**Shift End Time**_ 5:00 PM _**Worker Sub-Type**_ PRN Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s. _**Job Description**_ Communicates with patients, families, physicians, quality review, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts. Collaborates with Appeals department to overturn claims denials. Provides other registration, clerical, and billing support as required, including scheduling, chart creation, charge entry, scanning and point-of-service collections. **Experience** * 1 year of experience in healthcare or related clerical, accounting, or customer service experience. Bachelor’s degree or equivalent education may be considered in lieu of experience. **Preferred Qualifications** * College degree * 1 year of experience in registration * Certified Patient Account Representative (CPAR) or Certified Healthcare Access Associate (CHAA) * Experience using patient registration systems, insurance verification systems, and/or Medicaid portals **Education** * High school diploma or equivalent **Certification Summary** * No professional certifications required **Knowledge, Skills, and Abilities** * Understanding of and familiarity with medical terminology * Basic knowledge of Microsoft Windows and Word * Strong verbal/written communication skill
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