Company
Healthcare
RegistrarCasual
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Registrar Casual. Skills: Customer reception, Patient registration, Financial functions. Greet customers promptly. Direct patients to appropriate setting”
What You'll Achieve.
Exceed productivity standards; Exceed collection targets; Exceed quality audit scores
Industry & Context.
Troubleshooting
Travel to Royal Oak, Travel to West Bloomfield, Travel to Birmingham, Mandatory orientation, TB testing, Flu vaccination
What They're Looking For.
Must Have
High School Diploma or equivalent, 1 year of relevant experience, Must be 18 years of age
Nice to Have
Windows proficiency, Excel proficiency, Word proficiency, Outlook proficiency, EPIC proficiency, Electronic Eligibility System proficiency, Various websites proficiency
What You'll Do.
Greet customers promptly
Direct patients to appropriate setting
Maintain professionalism and diplomacy
Register patients for each visit
Collect demographic and financial information
Document demographic and financial information
Activate visits on EPIC
Convert visits on EPIC
Discharge visits on EPIC
Perform registration and financial functions
Register patients in appropriate status
Follow registration guidelines
Document demographic information
Document financial information
Obtain appropriate forms
Scan forms into medical record
Scrutinize patient insurance
Identify correct insurance plan
Select insurance plan from EPIC
Document correct insurance order
Apply recurring visit processing
Facilitate use of electronic registration tools
Verify patient information with payers
Collect insurance referrals
Document referrals on EPIC
Communicate authorization requirements
Communicate referral requirements
Obtain financial responsibility forms
Obtain completed electronic forms
Review hospital consent forms
Obtain hospital consent forms
Witness hospital consent forms
Review Notice of Privacy Practices
Obtain Notice of Privacy Practices
Witness Notice of Privacy Practices
Screen outpatient visits for medical necessity
Provide cost estimates
Collect Advance Directive information
Document Advance Directive information
Educate on Advance Directives
Provide information on Advance Directives
Collect Medicare Questionnaire
Document Medicare Questionnaire
Issue Medicare Inpatient Letter
Issue Medicare Off-site Notifications
Scan appropriate documents
Manage responsibilities within Compliance guidelines
Screen self-pay patients
Screen out-of-network patients
Provide information for follow up
Refer patients to Financial Advisor
Initiate payment plans
Inform patients of funding programs
Explain funding programs
Inform patients of cash payment plans
Explain cash payment plans
Inform patients of discounts
Incorporate POS collection processes
Complete cash balance sheets
Utilize audits and controls
Manage cash accurately
Transcribe written physician orders
Communicate with physician staff
Clarify physician orders
Determine ICD-10 codes
Document ICD-10 codes
Perform medical necessity check
Affix wristbands to patients
Prepare patient charts
Manage miscellaneous reports
Prepare miscellaneous reports
Maintain inventory of supplies
Facilitate scheduling for ancillary testing
Mark duplicate Medical Records for merge
Identify potential duplicate records
Determine if records are the same
Utilize system resources
Contact patient if necessary
Maintain productivity standards
Exceed productivity standards
Maintain collection targets
Exceed collection targets
Maintain quality audit scores
Exceed quality audit scores
Provide excellent service to clinical departments
Provide excellent service to downstream departments
Provide excellent service to physicians
Contribute to process improvement activities
Support efficient patient flow
Support efficient process flow
Perform clerical duties
Call patients to form groups
Call patients for case history
Receive funding applications
Maintain Corewell Health Customer Service Standards
Provide seamless Corewell Health experience
Provide flawless Corewell Health experience
Remain compliant with TB testing
Remain compliant with Flu vaccination
How You'll Work.
Communication Scope
Customer reception
Full Job Description
Position details: casual position - flexible hours/rotating shift, will pick up hours as-needed. Will be scheduled an 8-hour shift between the hours of 5:30 a.m. to 6 p.m. on weekdays, and between the hours of 6:45 a.m. to 11 p.m. when scheduled on weekends. Must be willing to travel to Royal Oak, West Bloomfield and Birmingham offices. Mandatory orientation first week 8 a.m. to 4:30 p.m. Please note: casual positions do not offer health benefits. ## Job Summary Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 1 is accountable to ensure a smooth timely registration/admission process by obtaining accurate individual demographic, clinical and insurance data; collecting co-pay/deductible, residual and prior balances, perform initial financial screening on all self-pay & out of network patients and then referring them to the Financial Advisors as necessary while providing optimal customer satisfaction; reception; and provides patient way finding as required. ## Essential Functions * Greet customers promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy. Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC. * Accurately and efficiently performs registration and financial functions to include: Thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol. * Scrutinize patient insurance(s),
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