VillageMD
Healthcare
RegisteredNurseOfficeSupervisor-GI
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Registered Nurse Office Supervisor - GI at VillageMD. Skills: Office operations, Patient care coordination, Staff management. Plan daily operations. Organize daily operations”
Industry & Context.
Problem solving; Critical thinking; Priority setting
Valid Drivers license, Auto Insurance
What They're Looking For.
Must Have
Associates degree required, New Jersey State Nursing License required, BLS certification required, 2-4 years related work experience, Valid Drivers license required, Auto Insurance required, Knowledge of current nursing practices required, Previous experience working directly with physicians required, Ability to communicate in English, interpersonal skills required, organizational skills required, Ability to perform diverse work assignments, Ability to use problem solving skills, Ability to use critical thinking skills, Ability to use priority setting skills, Demonstrates flexibility with various work schedules
Nice to Have
Bachelor's degree preferred
What You'll Do.
Plan daily operations
Organize daily operations
Coordinate daily operations
Ensure quality patient care
Serve as liaison between Physician and staff
Provide leadership in day to day operations
Provide support in day to day operations
Serve as role model for staff
Serve as consultant for staff
Ensure policies and procedures are communicated
Ensure policies and procedures are adhered to
Ensure staff are competent in emergency protocol
Ensure staff are competent in emergency procedures
Complete Physician schedules
Complete staff monthly schedules
Populate Physician schedules
Populate staff monthly schedules
Maintain automated schedule
Manage staff PTO requests
Identify staffing needs
Utilize resources effectively
Manage weekly staff swipe reports
Coordinate staff training
Assist with staff training
Monitor staff evaluation
Evaluate staff training
Plan new office staff hiring
Assist new office staff hiring
Orient new office staff
Evaluate clinical staff
Provide ongoing feedback to staff
Conduct annual performance evaluation
Obtain physician input on staff
Implement clinical quality improvement process
Create action plans for quality improvement
Monitor Quality dashboards
Monitor departmental compliance
Ensure utilization of resources for resolution
Advance department's technology
Implement information technology
Implement Electronic Medical Record
Implement Practice Management System
Implement Departmental systems
Implement Ancillary systems
Serve as liaison between Care Management
Serve as liaison between Care Coordination
Document information obtained during visit
Document Smoking status
Document Demographic information
Document Patient Outreach
Document 21 day overdue work list
Document Pre-visit Planning
Document Outreach for Screening
Document Referral Tracking
Document Clinical Summaries
Document patient education material
Document Patient Portal communications
Ensure efficient office operations
Make adjustments in workflow
Ensure smooth functioning of the department
Ensure compliance of SMG policies
Communicate with physicians
Communicate with POD Liaison
Manage patient issues
Report patient issues to Providers
Report patient issues to Clinical Coordinator
Report patient issues to Clinical Practice Manager
Maintain staff competencies
Expand staff competencies
Implement internal education programs
Encourage participation in outside continuing education
Increase operational efficiency
Cross train personnel
Support Career Ladder opportunities
Implement customer service action plans
Hold monthly POD staff meetings
Communicate SMG initiatives to staff
Communicate SMG information to staff
Attend Clinical Practice Manager’s meetings
Deliver direct patient care
Prioritize patient care
Implement physician orders
Implement nursing procedures
Communicate problems to Office Supervisor
Communicate concerns to Office Supervisor
Communicate issues to Office Supervisor
Provide referrals appropriately
Provide consult orders appropriately
Adhere to universal safety precautions
Administer medications
Dispose of medical waste
Facilitate transition of care to UCC
Facilitate transition of care to Hospital
How You'll Work.
Team & Collaboration
Liaison between Physician and staff; Liaison between Care Management; Liaison between Care Coordination; Work with physician POD Liaison; Communicate with physicians; Communicate with POD Liaison; Cross training of personnel
Communication Scope
Communicate in English
Full Job Description
# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ **Essential Job functions** : * Under the supervision of the Clinical Practice Manager, is responsible for planning, organizing, and coordinating daily operations to ensure quality patient care. * Be the liaison between the Physician and staff. * Provides leadership and support in day to day operations within the clinical setting along with the Pod Liaison, Clinical Coordinator/ Clinical Practice Manager. Serves as a role model and consultant for staff. * In collaboration with the Clinical Coordinator/Clinical Practice Manager, ensures policies and procedures are properly communicated and adhered to. Ensures staff members are competent in emergency protocol and procedures. * Completes and populates Physic
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