Motorola Solutions
Public Safety
RegionalSystemIntegrationManager(RSM)
Neural analysis suggests this role is
optimal for Manager candidates.
“Regional System Integration Manager (RSM) at Motorola Solutions. Skills: System Integration, Business deployment, Customer support contracts. Supervise customer support contracts. Supervise deployment projects”
What You'll Achieve.
High customer satisfaction; Revenue expansion; Maintain gross margins
Industry & Context.
Troubleshooting
25-50% domestic travel, Background clearance
What They're Looking For.
Must Have
5+ years professional experience, Legal authorization to work in the U.S.
Nice to Have
working knowledge of Customer Call Center, working knowledge of Network Operations Center
What You'll Do.
Supervise customer support contracts
Supervise deployment projects
Supervise installation projects
Administer repair depot agreements
Administer system upgrade initiatives
Ensure precise execution of maintenance work
Ensure precise execution of deployment work
Collaborate with internal partners
Leverage team resources
Manage financial aspects of business portfolio
Create large service proposals
Create complex service proposals
Provide leadership to multi-disciplinary team
Oversee performance evaluation
Provide strategic guidance
Oversee day-to-day operations
Ensure delivery of customer obligations
How You'll Work.
Team & Collaboration
Internal partners; Team resources
Communication Scope
Oral communication; Written communication
Process & Methodology
Deployment, Installation
Full Job Description
## **Company Overview** At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. ## **Department Overview** With over 95 years of experience across 100 countries, Motorola Solutions is a trusted partner helping agencies achieve peak performance and reliability. Our Mission Critical Services Organization supports State and Local Government infrastructures, including Land Mobile Radio, E911, and Command Center technologies. The Regional System Integration Manager (RSM) oversees business deployment and execution within their territory. Managing public safety contracts, the RSM handles the implementation and sustainment of mission-critical communication systems, with success measured by customer satisfaction, revenue, and margins. Our team ensures optimal technology performance through monitoring, maintenance, and rapid response. ## Job Description The Regional System Integration Manager (RSM) is a pivotal leadership role within Motorola Solutions' Mission Critical Services Organization, primarily focused on business operations in Georgia, North Carolina, and South Carolina. Based in the T4 East Territory, the RSM is responsible for the end-to-end management of regional business activities. **Key accountabilities for this position include:** * Supervising customer support contracts, deployment, and installation projects. * Administering repair depot agreements, contracts and system upgrade initiatives. * Ensuring the precise execution of maintenance and deployment work that exceeds standard contract requirements. * As a vital link in our matrixe
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