Amazon.com Services LLC
Systems, Quality, Security Engineering, System Development Engineering, operations
RegionalSolutionsEngineeringManager,ReliabilityEngineeringDeployment&Innovation(REDI)
Neural analysis suggests this role is
optimal for Manager candidates.
“Regional Solutions Engineering Manager, Reliability Engineering Deployment & Innovation (REDI) at Amazon.com Services LLC. Skills: Reliability Engineering, Solutions Engineering, Team leadership. Hire and develop a team of engineers. Partner with RME to maximize control system performance”
What You'll Achieve.
Maximize performance; Maximize availability; Maximize quality; Deliver robust lifecycle management; Reduce manual work; Reduce cost of ownership
Industry & Context.
Problem solving; Structured problem solving; Root cause analysis
Travel up to 75%
What They're Looking For.
Must Have
Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, Knowledge and/or working experience with statistical analysis tools, data visualization, and program management, 2+ years’ experience leading engineering teams, Experience leading disciplined technical problem-solving, Demonstrated experience with IEC 61131-3 languages, common material handling applications and intralogistics concepts, Experience interpreting, modifying and developing mechanical and electrical drawings, Familiarity with programming software/environments including Studio 5000, TIA, Ignition, SOPAS, Dataman and other controls software platforms, Experience with written and oral communications for technical and non-technical audiences, Ability to manage multiple high-priority tasks simultaneously through delegation
Nice to Have
Master's degree in Computer Science, Engineering, Mathematics, or a related field, Knowledge of professional software engineering & best practices for full software development life cycle, Knowledge of systems engineering fundamentals, Experience with AWS platforms, services, and design patterns, 3+ years of customer-facing environment experience, Experienced with end-to-end ownership of major project deliverables, 5+ years of experience designing and supporting control systems, Experience creating training and technical documentation, Experience with handling large data sets and developing visualization tools using Tableau or Minitab, Familiarity with reliability concepts, automation industry trends, and design for supportability
What You'll Do.
Hire and develop a team of engineers
Partner with RME to maximize control system performance
Develop and implement standard operating procedures
Develop performance metrics and feedback mechanisms
Develop metrics and proactive monitoring tools
Measure reliability and performance of systems
Measure success of support mechanisms
Build effective working relationship with key stakeholders
Build effective working relationship with engineering leaders
Identify reliability issues
Analyze reliability issues
Resolve reliability issues
Identify availability issues
Analyze availability issues
Resolve availability issues
Identify maintainability issues
Analyze maintainability issues
Resolve maintainability issues
Produce periodic reports
Write effective narratives
Present narratives to Sr. Managers and Directors
How You'll Work.
Team & Collaboration
Stakeholder teams; Operations; RME; Process Engineering; Operations Engineering; World-Wide Design; Engineering entities
Communication Scope
Written communications; Oral communications; Technical presentations
Process & Methodology
Project management
Full Job Description
Application deadline: May 1, 2026 Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at the Reliability Engineering Deployment & Innovation (REDI) Team. We are a smart team of doers who work passionately to apply advances in mechatronics and robotics to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. The Solutions Engineering (SE) team engages on all aspects of high-level support for the control systems within every Amazon building globally. This work takes the form of direct field engagement for launch and existing facilities, commissioning, on-call, continuous improvement, change management, project management, training, security, infrastructure and systems administration. Within SE, each manager leads a technical pillar to provide a single point of contact for large-scale initiatives divided by vendor(s) and geographic region. In this role, you will hire and develop a team of engineers working directly with a wide number of stakeholder teams, to maximize the performance, availability and quality of the technologies in your pillar. To accomplish this, you will drive strategic partnerships with key stakeholders including Operations, RME, Process Engineering, Operations Engineering, World-Wide Design and other engineering entities. Your team delivers robust lifecycle management approaches, that are scalable, reduce manual work and overall reduce the cost of ownership of the systems you support. You will deliver this through the use of statistics and data analytics, structured problem solving, implementation of global support mechanisms, system performance monitoring tools, identification and dissemination of best practices. In this role, you will develop and implement standard operating procedures, optimal code/parameter sets, performance metrics, an
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