EquipmentShare
Construction
RegionalServiceManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Regional Service Manager at EquipmentShare. Skills: Service operations, Team leadership, Customer satisfaction. Oversee service operations. Ensure high-quality service delivery”
What You'll Achieve.
Ensure 100% customer satisfaction
Industry & Context.
Problem solving
Ability to move, stand, stoop, bend, Ability to be in extreme weather, Lift up to 50 pounds, Travel frequently, Pass 10 panel drug screen, Pass background check
What They're Looking For.
Must Have
High School Diploma or Equivalent, 3 years maintenance and service experience, Valid driver's license, At least 21 years old, Ability to travel up to 70%
Nice to Have
Experience in construction industry, Experience in repair and maintenance of self-propelled platforms and lifts
What You'll Do.
Oversee service operations
Ensure high-quality service delivery
Maintain customer satisfaction
Coordinate quality performance
Maintain customer relationships
Respond to customer inquiries
Resolve customer complaints
Maintain safe work environment
How You'll Work.
Team & Collaboration
Cross-functional teams
Communication Scope
Verbal communication; Written communication
Full Job Description
Build the Future with Us — EquipmentShare is Hiring a Regional Service Manager At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a Regional Service Manager for our Northeast Region, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position will be responsible for leading a team of Heavy Equipment Maintenance Technicians (Mechanics). Schedule: Monday to Friday, 7:00 AM to 5:00 PM Salary range: $110,000-$120,000/yr. Factors including past experience and location may affect final compensation rate. Primary Responsibilities As a Regional Service Manager, you’ll oversee service operations across multiple locations within a specific region. The Regional Service Manager will be responsible for ensuring high-quality service delivery, managing service teams, and maintaining customer satisfaction. Coordination and supervision of quality performance of our equipment mechanics and service personnel. Scheduling repairs for customer and company owned rental equipment Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business Promptly respond to and resolve customer inquiries, requests, complaints or other communications Employee training and development and maintaining a safe work environment Other duties, assigned as needed Why EquipmentShare? Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company power
Applying for this Regional Service Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about EquipmentShare?
Real rants from real employees. Read before you apply.