Chanel
RegionalProcessManager-Procurement&SupplyO2C
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Regional Process Manager - Procurement & Supply O2C at Chanel. Own end-to-end O2C processes. Ensure process changes and releases strengthen operational model”
What You'll Achieve.
deliver sustainable results; optimize business performance; optimize customer experience; minimize disruption; support a seamless transition to BAU; smoother adoption; reduced incidents; sustained process performance; measurable, sustainable business impact; ensure stakeholders have the insight they need to manage performance and accountability; successful, sustainable outcomes; enable the business to run elegantly and efficiently; deliver on CHANEL’s House Sustainability Ambitions
Industry & Context.
Analytical skills; spotting deviations early; driving corrective actions
What They're Looking For.
Must Have
Experience delivering cross-functional projects, embedding process change in complex environments, knowledge of project management, process mapping, change management methodologies, Technical fluency with operational systems, collaborative mindset, excellent communication skills, Analytical skills to define, measure, and report on project outcomes and operational improvements
What You'll Do.
Own end-to-end O2C processes
Ensure process changes and releases strengthen operational model
Support business teams in understanding new processes
Identify inefficiencies and automation opportunities
Support definition and monitoring of process KPIs
How You'll Work.
Team & Collaboration
Act as a key interface between business teams, Operations, Finance and Tech; work closely with the Distribution Continuous Improvement manager, the Process Adoption Manager and other stakeholders; Strengthen cross-functional collaboration; Act as liaison between Finance, Sales, Supply Chain, Operations and Techn; engaging the right stakeholders; partner effectively with IT and business stakeholders; inspire and mobilise diverse teams; Creating unity and clarity across diverse teams and functions
Communication Scope
excellent communication skills
Process & Methodology
project management, process mapping, change management methodologies, Translating complex strategic objectives into actionable projects
Full Job Description
### **Regional Process Manager - Procurement & Supply O2C** ### **Location: 5 Queensway, London, UK** ### **Reports to: RPO O2C** ### **Contract: Permanent, Full-time** ### ### **Your role @Chanel** ### As Regional Process Manager – Procurement & Supply O2C, you will support the Regional Process Owner in the end-to-end ownership, stability and evolution of Order-to-Cash and Direct Procurement processes for the UK Region. Your scope includes triangular invoicing Local product, and related supply chain processes. You are responsible for process governance, operational readiness and continuous improvement across your scope. You ensure that business requirements are clearly defined, that changes are assessed end-to-end, and that releases and initiatives are delivered with minimal operational risk. You act as a key interface between business teams, Operations, Finance and Tech, supporting incident resolution, change delivery and adoption. You work closely with the Distribution Continuous Improvement manager , the Process Adoption Manager and other stakeholders to ensure consistent ways of working and sustainable improvements across the Region. ### ### **What impact you will create at Chanel:** * ### **Process Ownership E2E:** Own end-to-end O2C processes, including triangular invoicing (CBO), local product flows and related supply chain touchpoints. Enable operational excellence and adaptability by ensuring projects and system changes deliver sustainable results aligned with both global standards and local requirements. Strengthen cross-functional collaboration to optimize business performance and customer experience. * ### **Release & Change Readiness:** Ensure that all process changes and releases strengthen operational model, minimize disruption, and support a seamless transition to BAU. Foster stakeholder confidence through clear communication, resulting in smoother adoption, reduced incidents, and sustained process performance. * ### **Process Adoption:** Support bu
Applying for this Regional Process Manager - Procurement & Supply O2C role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Chanel?
Real rants from real employees. Read before you apply.