Chanel
RegionalProcessManager–Distribution&InventoryO2C
“Regional Process Manager – Distribution & Inventory O2C at Chanel. Skills: process management, cross-functional coordination, continuous improvement. Own end-to-end O2C processes. Enable operational excellence and adaptability”
What You'll Achieve.
securing processes; optimizing processes; evolving processes; operational resilience; service excellence; readiness for future growth; define operational performance; measure operational performance; improve operational performance; building a robust management reporting; building a robust KPI framework; drives accountability; drives transparency; drives evidence-based decision-making; deliver sustainable results; optimize business performance; optimize customer experience; strengthen operational model; minimize disruption; support seamless transition to BAU; smoother adoption; reduced incidents; sustained process performance; seamless O2C flows; delivering measurable business impact; delivering sustainable business impact; ensure stakeholders have the insight they need; manage performance; manage accountability; seeing projects through to successful outcomes; seeing projects through to sustainable outcomes; enabling the business to run elegantly; enabling the business to run efficiently; elevate business processes; automate business processes; optimise business processes; report on project outcomes; report on operational improvements; impact the brand regionally; impact the brand globally; key enabler of CHANEL’s long-term strategic success
Industry & Context.
Analytical skills; Identify inefficiencies; Identify manual activities; Identify automation opportunities; spot deviations early; driving corrective actions
What They're Looking For.
Must Have
Experience delivering cross-functional projects, embedding process change in complex supply chain environments, knowledge of project management, process mapping, change management methodologies, Technical fluency with operational systems, collaborative mindset, excellent communication skills, Analytical skills to define, measure, and report on project outcomes and operational improvements
What You'll Do.
Own end-to-end O2C processes
Enable operational excellence and adaptability
Ensure projects and system changes deliver results
Strengthen cross-functional collaboration
Ensure process changes strengthen operational model
Support seamless transition to BAU
Foster stakeholder confidence
Support business teams in understanding processes
Support business teams in owning processes
Act as liaison between teams
Identify inefficiencies
Identify manual activities
Identify automation opportunities
Shape improvement initiatives
Prioritise improvement initiatives
Drive improvement initiatives
Support definition of process KPIs
Support monitoring of process KPIs
Spot deviations early
Drive corrective actions
How You'll Work.
Team & Collaboration
Work closely with Distribution Management Team; Work closely with Finance; Work closely with Retail Partners; Work closely with Supply Chain; Work closely with Technology teams; Strengthen cross-functional collaboration; Partner effectively with IT; Partner effectively with business stakeholders; Inspire and mobilise diverse teams; Creating unity and clarity across diverse teams; Creating unity and clarity across functions; Nurturing a culture of collaboration; Nurturing a culture of shared success; Act as liaison between Finance, Sales, Supply Chain, Operations and Techn
Communication Scope
excellent communication skills; clear communication
Process & Methodology
Translating strategic objectives into actionable projects, Seeing projects through to successful outcomes, Seeing projects through to sustainable outcomes, project management methodologies, change management methodologies, deliver cross-functional projects, embedding process change
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