Indeed Flex

Staffing

RegionalOnsiteManager

$75–110k ~AI est. Austin, Texas, United States; New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Regional Onsite Manager at Indeed Flex. Skills: Onsite operations, Team leadership, Client management. Build onsite managers team. Lead onsite managers team”

What You'll Achieve.

Improve efficiency; Improve productivity; Improve service delivery; Achieve short-term objectives; Plan for long-term growth; Ensure 100% shift accuracy; Continuously improve CSAT

Industry & Context.

Staffing
Problems you'll solve

Root cause analysis; Analytical skills; Critical thinking; Problem resolution

Eligibility Requirements

50%-75% travel, Requires driving

What They're Looking For.

Must Have

Traditional staffing experience, Hands-on recruiting experience, Hosting hiring events experience, Onsite Manager experience, Client-facing site leadership experience, Working directly with clients, Leading high-volume operations teams, Leading support teams

Nice to Have

Improving onsite operations in logistics, Improving onsite operations in retail, Managing multiple large-volume enterprise clients

What You'll Do.

Build onsite managers team

Lead onsite managers team

Develop onsite managers team

Deliver onsite operations

Provide onsite coverage

Define onsite processes

Document onsite processes

Execute onsite processes

Manage resolution processes

Document resolution processes

Execute resolution processes

Promote knowledge sharing

Manage client relationships

Ensure resource availability

Oversee execution of delivery milestones

Collaborate with stakeholders

Improve service delivery

Improve case management

Improve shift handoffs

Improve customer loyalty

Coordinate operations strategies

Conduct service delivery assessments

Ensure performance improvement

Ensure quality improvement

Ensure safety improvement

Monitor team performance

Measure team performance

Ensure metrics are met

Ensure deliverables are met

Forecast staffing requirements

Ensure shift accuracy

Improve Customer Satisfaction score

Support hiring process

How You'll Work.

Team & Collaboration

Cross-functional teams; Internal stakeholders; External stakeholders

Full Job Description

We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring! We are a tech-first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click. We are removing the friction from the traditional agency model and replacing it with speed, transparency, and choice. We operate with the agility and energy of a high-growth scale-up, but we are backed by the stability and resources of Indeed - the world’s #1 job site. This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market. The Role The primary purpose of the Regional Onsite Manager is to oversee and optimize client onsite operations for Indeed Flex. This role involves managing and enhancing operational processes for both existing and new onsite accounts, with a strong focus on improving efficiency, productivity, and service delivery. Additionally, this role will lead and manage a team of onsite managers, ensuring the successful implementation and execution of operational plans, adherence to agreed contracts and KPIs, and the provision of strategic guidance to enhance recruitment processes and overall performance. You'll lead a team of ~10 Onsite Managers across a portfolio of enterprise client accounts, owning day-to-day quality, performance, and growth of our onsite operations. You'll drive fulfillment, retention, and CSAT across multiple sites while rebuilding how we work, with AI and automation woven into the playbook. We're scaling fast. The right person thrives in ambiguity, adapts as priorities shift, and treats process design as a craft. 💼 This position is located onsite in Austin, TX (at The Domain), five days per week, with the option to work from home on Thursdays. What you'll need Traditional staffing or recruitment industry experience, including hands-on recruiting and hosting hiring events Previous experience as an Onsite Manager or equivalent client-facing site leadership role Comfort and c

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