Breeze Airways
RegionalManagerStationOperations&GuestServices
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optimal for Manager candidates.
“Regional Manager Station Operations & Guest Services at Breeze Airways. Skills: Station Operations, Guest Services, Team Leadership. Lead multiple base leaders and the region. Ensure operational goals and metrics are met or”
What You'll Achieve.
Meet or exceed operational goals and metrics; Drive increased performance; Drive high level of engagement; Achieve performance measures
Industry & Context.
Problem-solving
Ability to travel up to 70%, Obtain and maintain SIDA badge
What They're Looking For.
Must Have
3+ years experience leading teams from a distance, Thorough understanding of all applicable Federal Aviation Regulations, Understanding of a Station Operations, Guests Services agents role, Advanced understanding of Company policies/procedures, High performance orientation, Ability to work well under pressure, Prioritize projects, Meet deadlines, Maintain flexibility, Attention to detail, Organization, Time management skills, Complete projects on time with minimal supervision, Ability to work varied hours when necessary, Must be able to obtain and maintain a SIDA badge
Nice to Have
4-year degree or equivalent experience, 5+ years relevant airport experience, 5-8 years leading a large diverse workforce
What You'll Do.
Lead multiple base leaders and the region
Ensure operational goals and metrics are met or
Communicate with Team Members
Ensure accountability
Ensure welfare of Breeze Team Members and guests
Practice ongoing safety
Anticipate needs of Breeze Team Members and guests
Exceed attentiveness expectations
Develop and lead an exceptional group of Team
Drive team engagement
Lead and motivate Station Leaders and business partner
Ensure superior operational performance
Ensure dedication to execution
Oversee Team Member’s performance
Manage Team Member recruitment
Manage Team Member training
Manage Team Member performance
Manage Team Member coaching
Manage Team Member development
Manage Team Member disciplinary actions
Develop mentoring program for Station Leaders
Strengthen skill sets
Promote professional interactions
Actively participate in daily station debrief
Actively participate in daily operational calls
Actively participate in recruitment events
Ensure all Breeze and regulatory standards are followed
Lead the Station Operations
Guest Services team Emergency
Establish and maintain productive relationships with counterparts
Achieve performance measures
Adhere to established standards
How You'll Work.
Team & Collaboration
Cross-functional teams; Business partners; Operational counterparts; Non-operational counterparts
Communication Scope
Team Member communication
Process & Methodology
Prioritize projects, Meet deadlines
Full Job Description
Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.” Breeze is hiring- join us! Responsible for the overall operational performance of the Station Operations, Guest Services and Catering team. Reports to Director, Airport Operations Performance and Execution, providing leadership, direction and support to Station Leaders and business partners to drive increased performance and high level of engagement in region. Here's what you'll do Lead multiple base leaders and the region to ensure that operational goals and metrics are met or exceeded through initiative execution, Team Member communication, coaching, and accountability Ensure the welfare of Breeze Team Members and guests as an ongoing safety practice Anticipate the needs of Breeze Team Members and guests by exceeding attentiveness expectations Develop and lead an exceptional group of Team Members by fostering commitment, trust, and support, to drive team engagement Lead and motivate Station Leaders and business partner teams to ensure superior operational performance and dedication to execution of efficient, safe, secure, and Seriously Nice day-to-day operations Oversee Team Member’s performance in accordance with Breeze’s values and culture Manage Team Member recruitment, training, performance, coaching, development, and disciplinary actions following company best practices, policies, and procedures Develop our mentoring program for Station Leaders to strengthen skill sets, increase engagement, and promote professional interactions Actively participate in daily station debrief and daily operational calls Actively participate in recruitment events Ensure that all Breeze and regulatory standards and procedures are fo
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