Cloudbeds
Hospitality
RegionalHR&PeopleOperationsSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Regional HR & People Operations Specialist at Cloudbeds. Skills: People Operations, HR Compliance, Employee Lifecycle Management, HRIS. Provide HR policy guidance. Support employee lifecycle events”
Industry & Context.
Troubleshoot HRIS discrepancies
What They're Looking For.
Must Have
5+ years HR experience, Experience with HR systems, Experience with employee lifecycle management, Experience with HR compliance, Experience with leave administration, Experience with payroll readiness
Nice to Have
Experience in regional HR
What You'll Do.
Provide HR policy guidance
Support employee lifecycle events
Administer HR systems
Support employee experience initiatives
Escalate sensitive matters
Assist with employee communications
Coordinate People Team initiatives
Coordinate quarterly coffee breaks
Coordinate regional holiday initiatives
Coordinate employee engagement activities
Assist HRBPs with organizational changes
Assist HRBPs with promotions
Assist HRBPs with compensation updates
Assist HRBPs with transfers
Assist HRBPs with restructures
Support documentation for HRBPs
Support reporting for HRBPs
Support operational tracking for HRBPs
Coordinate HR processes for performance cycles
Coordinate HR processes for talent reviews
Coordinate HR processes for engagement initiatives
Coordinate HR processes for manager support
Coordinate HR processes for workforce planning
Support operational follow-up for employee relations
Act as liaison between HRBPs
Act as liaison between Payroll
Act as liaison between Benefits
Act as liaison between People Operations
Act as liaison between Talent Acquisition
Act as liaison between Finance
Act as liaison between Business Systems
Process internal compensation changes
Process status changes
Process manager changes
Process organizational relocations
Process system changes
Ensure employee records are accurate
Maintain digital personnel files
Maintain confidential HR documentation
Support process documentation
Update internal knowledge base
Contribute to process improvement
Support payroll readiness activities
Track compensation status
Administer Provincial Stat Leaves
Administer Canadian leave references
Administer ADA Canadian LOAs
Administer Provincial Human Rights Codes
Administer Duty to Accommodate
Administer parental leave
Maintain leave documentation
Track leave within internal systems
Coordinate communication for leave
Support compliance tracking for leave
Generate reports for HRBPs
Generate reports for People leadership
Generate reports for Payroll
Generate reports for Finance
Assist with data reconciliations
Assist with reporting requests
Assist with compliance reporting
Troubleshoot HRIS discrepancies
Improve HRIS workflows
Improve HRIS automation
Support reporting for headcount
Support reporting for employee changes
Support reporting for compliance
Support reporting for turnover
Support reporting for People metrics
Support HRBPs with people operations tasks
How You'll Work.
Team & Collaboration
Cross-functional partnership; HRBP partnership; Business Systems teams; Payroll; Benefits; People Operations; Talent Acquisition; Finance
Communication Scope
Employee communications
Process & Methodology
Process improvement, SOP creation
Full Job Description
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 but we're just getting started. We are seeking a highly organized, proactive, detail-oriented, and collaborative Regional HR People Operations; Managers; and team members across the region. The ideal candidate thrives in a fast-paced, highly collaborative, globally distributed environment and enjoys balancing operational execution, employee support, compliance coordination, HR systems administration, process improvement, and cross-functional partnership. This role is instrumental in helping ensure smooth employee lifecycle management, strong operational execution, leave administration, HR compliance, and an exceptional team member experience throughout the NORAM region. This is an excellent opportunity for someone looking to deepen their experience in regional HR. Our People Team We’re a globally distributed, multicultural People Team spanning North America, Latin America, EMEA, and APAC, and that global footprint isn’t just a fact; it’s a strength we fully embrace. Our team brings a rich blend of perspectives, experiences, and cultural fluency that fuels everything we do, from nuanced people strategies to inclusive systems and scalable processes that work for everyone, everywhere. We collaborate with heart and hustle. Despite time zones and borders, we operate w
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