iHerb
RegionalHRLead-MENA
Neural analysis suggests this role is
optimal for Lead candidates.
“Regional HR Lead - MENA at iHerb. Skills: Employee relations, Performance management, HR business partnering, Workday. Provide onsite support to employees in MENA region. Partner with HR team in U.S. on processes”
Industry & Context.
Coordinate resolution of problems
What They're Looking For.
Must Have
7+ years experience in Human Resources, Experience supporting onsite office operations, Experience supporting employees in a dynamic work environment, Proven experience in employee relations, Proven experience in performance management, Proven experience in HR business partnering, Experience supporting managers in a fast-paced environment, Experience supporting employees in a fast-paced environment, Experience supporting managers in an evolving business environment, Experience supporting employees in an evolving business environment, Experience with Microsoft Office Suite, Experience with HRIS systems, Experience with Workday, Prior experience working within a diverse multinational company culture, Ability to support and navigate diverse workforces across multiple regions and cultures
Nice to Have
Bachelor's Degree, Emphasis in Human Resources, Emphasis in Business Management/Administration, Experience with Google Business Suite
What You'll Do.
Provide onsite support to employees in MENA region
Partner with HR team in U.S. on processes
Work closely with HR Business Partners on employee
Work closely with HR Business Partners on performance
Work closely with HR Business Partners on onboarding
Work closely with HR Business Partners on offboarding
Work closely with HR Business Partners on team
Work closely with HR Business Partners on retention
Manage and drive HR operations within Workday
Ensure strict adherence to UAE labor compliance
Provide strategic HR guidance to local managers
Act as central point of contact for Dubai
Provide multidisciplinary support: HR
Answer employee HR requests and questions
Redirect correspondence to appropriate contact
Assist with new employee onboarding hiring processes
Process new hire paperwork
Process E-Verify within timelines
Liaise with managers for onboarding/exiting
Liaise with other departments for onboarding/exiting
Liaise with functions for onboarding/exiting
Provide advice on company policies
Provide advice on company procedures
Provide assistance on company policies
Provide assistance on company procedures
Provide follow-up on company policies
Provide follow-up on company procedures
Coordinate resolution of policy-related problems
Coordinate resolution of procedural problems
Support performance management activities
Support Pay for Performance journey
Review employee written warnings
Edit employee written warnings
Approve employee written warnings
Review employee coaching plans
Edit employee coaching plans
Approve employee coaching plans
Review employee performance snapshots
Edit employee performance snapshots
Approve employee performance snapshots
Make recommendations regarding separation of employment
Provide benefits-related information to employees
Support other HR teams in recruitment
Support other HR teams in engagement
Support other HR teams in benefits
Support other HR teams in wellness
Support other HR teams in recognition
Support other HR teams in communication
Organize personnel records with confidentiality
Maintain personnel records with confidentiality
Update job changes through Workday
Process termination in Workday
Conduct exit interviews for terminating employees
Be a culture champion of iHerb guiding principles
Maintain accurate associate data in Workday
Update new hire information in Workday
Update termination details in Workday
Update organizational structure updates in Workday
Update job titles in Workday
Update salary increases in Workday
Update other personnel-related data in Workday
Conduct record audits as needed
Serve as main point of contact for MENA
Serve as main point of contact for MENA
Review job descriptions for correct formatting
Ensure iHerb language is referenced across JDs
Ensure title matches JP
Assist with HR global projects as needed
How You'll Work.
Team & Collaboration
Partner with HR team in U.S.; Work with HR Business Partners; Liaise with managers; Liaise with other departments; Liaise with functions; Work closely with department managers; Work closely with supervisors
Communication Scope
Interpersonal skills; Professional conversations
Full Job Description
Job Summary: As our Regional HR Lead - MENA, you will primarily focus on providing support onsite to our employees in the MENA region and will partner with the HR team in the U. S. on processes and projects. This role will be one of the early stage hires in the MENA headquarters for iHerb located in Dubai. This role will work closely with other HR Business Partners on employee relations issues, performance management, onboarding and offboarding practices, team member development, and retention. In this role, you will manage and drive HR operations within Workday, ensure strict adherence to UAE labor compliance, and provide strategic HR guidance to local managers. Job Expectations: Act as the central point of contact for the Dubai office providing multidisciplinary support: HR, policy/procedures, administrative, first-line IT, and general office inquiries from outside parties (visitors, delivery, mail, vendors, etc.) Answer employee HR requests and questions or redirect correspondence to the appropriate contact on the team Assist with new employee onboarding hiring processes, including new hire paperwork, review I-9s, and process E-Verify within timelines Liaise with managers, other departments, and/or functions (payroll, benefits, IT, etc.) as needed for onboarding/exiting Provide advice, assistance and follow-up on company policies, procedures, and documentation; Coordinate the resolution of specific policy-related and procedural problems and inquiries; Support performance management activities, working closely with department managers and supervisors to support our Pay for Performance journey at iHerb Review, edit and approve employees written warnings, coaching plans, and performance snapshots prior to being issued to employees Make recommendations to management regarding separation of employment for specific employees Hold clear and professional conversations providing benefits-related information to employees Provide support to other HR teams in recruitment, en
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