RegionalFieldManager

# **Candidates with supermarket related experience preferred.** The **Regional Field Manager** will lead, and be responsible for all aspects of facilities management services to our partner’s premises, communicating efficiently with the premises management teams. They will manage the delivery of electromechanical, refrigeration and HVAC services through direct teams, supported by two supervisors, with technical competence in these disciplines. For services not delivered through their direct teams, they will work with approved vendors, ensuring that the quality of works is competed to an acceptable standard, and that the value of the works is in line with agreed rates and accepted industry norms. They will manage small projects on behalf our partner’s management team, liaising with approved vendors to obtain suitable quotations. **Key Responsibilities** * Management of facilities maintenance services * Deliver complete facilities maintenance service within budget, meeting all contracted KPI’s. * Manage and monitor the performance of their directly employed teams to ensure they meet required standards and KPIs. * Monitor the performance/relationship and budgets of all maintenance vendors used by the business. * Meet regularly with the partner’s premises managers, communicating all on-going maintenance activities, and updating on current project works. * Actively work with the Help Desk to deliver best service outcomes via their direct teams and vendors, across all sites for which they have responsibility. * Liaise with key suppliers to ensure that parts supply and subcontracted services are delivered to within acceptable standard, and to budget. * Prepare and present monthly status pack reports (as required) * Monitor and report on key performance indictor (KPI) areas on a monthly basis including: * Repair Time * Response time * First Fix * Perception Reports * PPM Completion * Budgetary control and tacking of revenue parts and subcontractor spend * Ensure all operati