Jll
RegionalFacilitiesManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Regional Facilities Manager at Jll. Skills: Facilities management, Operations, Vendor management, Client relations. Oversee and manage all assigned sites. Ensure hard facilities maintenance operates as a program”
What You'll Achieve.
Meet expected service levels; Exceed expected service levels
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
5+ years experience, Experience in commercial real estate, Experience in skilled trades, Experience in technology
What You'll Do.
Oversee and manage all assigned sites
Ensure hard facilities maintenance operates as a program
Ensure soft employee experiences operate as a program
Standardize regional Operations
Standardize regional Events
Standardize regional Engineering
Standardize regional Reception
Standardize regional Mailroom
Standardize regional Sustainability
Standardize regional Occupancy Planning
Standardize regional Moves Adds Changes
Drive workplace experience
Infuse hospitality-first mindsets
Leverage regional help desk feedback
Leverage regional metrics
Coordinate partner programs
Collaborate partner programs
Unify partner programs
Partner with regional Space Management
Partner with regional move teams
Manage live 'Day 1' details
Take operational accountability for critical systems
Ensure compliance with health and safety policies
Ensure compliance with environment policies
Ensure compliance with risk management policies
Maintain local health and safety requirements
Lead emergency preparedness protocols
Lead business continuity
Manage regional vendor performance
Manage third-party vendor performance
Document poor vendor performance
Manage contract deviations
Identify process efficiencies
Identify cost efficiencies
Oversee regional repairs
Oversee routine maintenance
Oversee minor capital works
Ensure prompt issue resolution
Develop client relationships
Manage client relationships
Nurture client relationships
Meet established Key Performance Indicators
Exceed established Key Performance Indicators
Lead development of Annual Management Plan
Implement Annual Management Plan
Track Annual Management Plan
Make data-driven recommendations
Manage annual capital expenditures
Manage annual operating expenditures
Manage regional budgeting
Manage quarterly forecasting
Review variance reports
Approve variance reports
Lead a professional team
Manage a professional team
Develop a professional team
Supervise a professional team
How You'll Work.
Team & Collaboration
Cross-functional teams; Regional partner programs; Workspace Services; Food Services; Fitness; Massage; Transportation; Space Management; Property Management; Security
Process & Methodology
Annual Management Plan
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # ****AMER — Regional Facilities Manager (RFM)**** Role Overview - Every day, we set the highest standard for regional operations, experience, customer service, financial acumen, and technical knowledge for our fast-moving, big-tech Client. We pride ourselves on delivering excellence in the care and comfort of every guest, client, and employee that we interact with, while maintaining incredible facilities and fast-moving teams across the region. As a senior regional leader within a tech-forward culture, the Regional Facilities Manager promotes high performance and operational rigor while ensuring the highest standards across all service delivery throughout their assigned territory. This role requires an enthusiastic, highly collaborative professional who can lead through culture, people leadership, regional integration, hospitality, and connection. You will bring complete transparency and accountability to everything we do—seamlessly blending regional mechanical and hard services with magical workplace experiences to achieve a unified, best-in-class integrated facilities environment. ## ## ****What This Job Involves**** ### ****Regional Service Delivery & Experience Management**** * Holistic Regional Management: Oversee and manage all assigned sites within the region in strict accordance with all agreed policies, procedures, and contract scopes. Ensure hard facilities maintenance and soft employee experiences
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