Bupa
Care Home - Management
RegionalDirector
Neural analysis suggests this role is
optimal for Senior candidates.
“Regional Director at Bupa. Skills: Leadership, Stakeholder management, Business development. Lead a team of care home managers. Support managers to deliver excellent customer service”
What You'll Achieve.
Deliver excellent customer service; Deliver high quality standards for residents; Drive key areas such as occupancy levels; Drive growth within a complex business
Industry & Context.
Effective decision making
Substantial amount of travel, Occasional overnight stays, Some evening commitments
What They're Looking For.
Must Have
Proven record of leading a successful portfolio of homes, inside the care sector, Ability to quickly establish credibility and build rapport and trust amongst key stakeholders, Evidence of successfully managing and delivering business KPIs, Developing and implementing strategies to drive growth within a complex business, Demonstrable record of effective decision making, Strategic thinking, Project delivery
Nice to Have
Natural people person who enjoys building lasting professional relationships and demonstrating the value of collaboration
What You'll Do.
Lead a team of care home managers
Support managers to deliver excellent customer service
Ensure high standards of customer care and services
Manage home performance
Conduct monthly reviews
Carry out monthly internal quality audits
How You'll Work.
Team & Collaboration
Build lasting professional relationships; Demonstrate value of collaboration; Build rapport and trust amongst key stakeholders
Process & Methodology
Project delivery
Full Job Description
Job Description: **Regional Director - 7 services** **West London, West Sussex & Kent** **Permanent** **Full Time:** 40 hours per week **Salary:** Competitive Salary plus amazing Bupa Benefits including Bonus, £6k car allowance, up to 12% employer pension contribution & Private Health Care Do you want to work in a rewarding environment where you can truly make a difference each and everyday? Do you want to work in a fast paced team environment where no day is the same? **What’s in it for you? The benefits include;** * Annual management bonus scheme * Car allowance & mileage * Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance * 33 days annual leave (inclusive of statutory bank holidays) * Comprehensive induction, on-going training and development to support your career prospects * Discounted gym membership, free flu vaccine and discounts on Bupa dental care **About the role** * Leading a team of care home managers, you will give them all the support they need to deliver excellent customer service, high quality standards for our residents, and strong leadership for our people * Working across all homes in your region, you will ensure each one provides high standards of customer care and services in line with company policy, customer expectations, service level agreements and current legislation * You will manage home performance, conducting monthly reviews to drive key areas such as occupancy levels, commercial awareness, customer focus, quality standards, people management and hours management. You’ll also carry out monthly internal quality audits, ensuring external regulatory requirements and internal processes and procedures are followed * It’s likely that a substantial amount of travel will be required, including occasional overnight stays and some evening commitments. **What are we looking for in our Regional Directors?** * A proven record of leading a successful portfolio of homes, inside the c
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