Bupa

Care Home - Management

RegionalDirector

United Kingdom; West Sussex, United Kingdom; Kent, United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Regional Director at Bupa. Skills: Leadership, Stakeholder management, Business development. Lead a team of care home managers. Support managers to deliver excellent customer service”

What You'll Achieve.

Deliver excellent customer service; Deliver high quality standards for residents; Drive key areas such as occupancy levels; Drive growth within a complex business

Industry & Context.

Care Home Management
Problems you'll solve

Effective decision making

Eligibility Requirements

Substantial amount of travel, Occasional overnight stays, Some evening commitments

What They're Looking For.

Must Have

Proven record of leading a successful portfolio of homes, inside the care sector, Ability to quickly establish credibility and build rapport and trust amongst key stakeholders, Evidence of successfully managing and delivering business KPIs, Developing and implementing strategies to drive growth within a complex business, Demonstrable record of effective decision making, Strategic thinking, Project delivery

Nice to Have

Natural people person who enjoys building lasting professional relationships and demonstrating the value of collaboration

What You'll Do.

Lead a team of care home managers

Support managers to deliver excellent customer service

Ensure high standards of customer care and services

Manage home performance

Conduct monthly reviews

Carry out monthly internal quality audits

How You'll Work.

Team & Collaboration

Build lasting professional relationships; Demonstrate value of collaboration; Build rapport and trust amongst key stakeholders

Process & Methodology

Project delivery

Full Job Description

Job Description: **Regional Director - 7 services** **West London, West Sussex & Kent** **Permanent** **Full Time:** 40 hours per week **Salary:** Competitive Salary plus amazing Bupa Benefits including Bonus, £6k car allowance, up to 12% employer pension contribution & Private Health Care Do you want to work in a rewarding environment where you can truly make a difference each and everyday? Do you want to work in a fast paced team environment where no day is the same? **What’s in it for you? The benefits include;** * Annual management bonus scheme * Car allowance & mileage * Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance * 33 days annual leave (inclusive of statutory bank holidays) * Comprehensive induction, on-going training and development to support your career prospects * Discounted gym membership, free flu vaccine and discounts on Bupa dental care **About the role** * Leading a team of care home managers, you will give them all the support they need to deliver excellent customer service, high quality standards for our residents, and strong leadership for our people * Working across all homes in your region, you will ensure each one provides high standards of customer care and services in line with company policy, customer expectations, service level agreements and current legislation * You will manage home performance, conducting monthly reviews to drive key areas such as occupancy levels, commercial awareness, customer focus, quality standards, people management and hours management. You’ll also carry out monthly internal quality audits, ensuring external regulatory requirements and internal processes and procedures are followed * It’s likely that a substantial amount of travel will be required, including occasional overnight stays and some evening commitments. **What are we looking for in our Regional Directors?** * A proven record of leading a successful portfolio of homes, inside the c

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