RegionalDeliverySeniorManager

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year. You: The Regional Delivery Senior Manager is responsible for leading client onboarding and activation across the LATAM region, ensuring timely, on-budget delivery with high client satisfaction. This role manages a regional team of Project Managers, driving performance, engagement, and retention. The manager collaborates closely with cross-functional teams (Sales, Product, Engineering, Support) to align solutions with client needs and supports the sales process through accurate scoping and resource planning. They act as the main escalation point for client issues, proactively managing risks and ensuring smooth communication across stakeholders. The role includes overseeing operational efficiency (capacity planning, utilization), implementing process improvements to accelerate time-to-value, and reporting key metrics to senior leadership. Additionally, this role supports recruitment and partner management strategies to scale delivery and sustain team growth. Your Day to Day: Be the focal point of the Region in terms of Onboarding and Activating Clients; Ensure Client’s activations are executed on time and on budget, ensuring client satisfaction through evolving world-class delivery practices across the LATAM portfolio; Manage