World Relief
Non-profit
RefugeeCaseSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Refugee Case Specialist at World Relief. Skills: Case management, Client services, Refugee services. Ensure provision of appropriate services. Conduct home visits and assessments”
Industry & Context.
Mediation; Problem-solving
Drive personal vehicle, Transport clients, Drive World Relief minivan, Drive 15-passenger van, Flexible schedule, Occasional early mornings, Occasional evenings, Occasional weekends, Ability to conduct home visits, Participate in community events
What They're Looking For.
Must Have
Mature and personal Christian faith, Committed to mission, vision, and values, Desire to serve and empower the Church, Affirm World Reliefs Core Beliefs, Valid driver's license, Ability to drive personal vehicle, MS Office skills required, Highly self-motivated, Ability to work independently, Adaptable, Comfortable working in fast-paced environment, Excellent communication skills, Understanding of social service provision in Illinois, Comfortable working in a team environment
Nice to Have
MSW or BSW preferred, Direct-service experience with immigrant populations preferred, Fluent in Arabic preferred, Fluent in Dari preferred, Fluent in Swahili preferred, Fluent in Spanish preferred
What You'll Do.
Ensure provision of appropriate services
Conduct home visits and assessments
Provide orientations to life in the United States
Assist in creating budgets
Ensure clients receive necessary referrals
Assist families walking through emergencies
Coordinate interdepartmentally
Provide mediation services
Conduct comprehensive assessment with each refugee
Develop individual service plans
Facilitate connections to appropriate services
Organize transportation for client appointments
Facilitate transportation for client appointments
Provide transportation for client appointments
Identify housing options for clients
Secure housing options for clients
Assist clients with lease signing
Assist clients with utilities
Assist clients with moving
Maintain timely client files
Maintain accurate client files
Maintain reporting records
Manage case management details
Manage case management arrangements
Participate in department meetings
Participate in staff development
Participate in program trainings
Participate in community activities
Participate in organizational events
Provide supervision for interns
Provide accountability for interns
Collaborate with volunteers
Support work of volunteers engaging with clients
Meet client service plan goals
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Interdepartmentally; With outside entities; With Volunteer Services staff; In a team environment
Communication Scope
Varying English levels
Full Job Description
## Description Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARY World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. POSITION SUMMARY: This is a limited-term position funded through a grant agreement until 6/30/27 and contingent upon funding extension. ## ROLE & RESPONSIBILITIES Client Services Ensure provision of appropriate services to refugee families during their first 2 years post-arrival in accordance with program guidelines. Service provision could include, but is not limited to: Conduct home visits and assessments with refugee families Provide orientations to life in the United States as well as assist in
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