ReferralandSchedulingCoordinator

# **Become a part of our caring community** The Referral and Scheduling Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral and Scheduling Coordinator performs varied activities and moderately complex administrative/operational/customer support assignments. Perform computations. Typically work on semi-routine assignments. The Referral and Scheduling Coordinator gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Work within defined parameters to identify work expectations and quality standards but has some latitude over prioritization/timing. Follow standard policies that allow for some opportunity for interpretation/deviation. # **Use your skills to make an impact** **Required Qualifications** * Referral experience or willing to learn * Proficient with medical terminology * Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook * Experience with Electronic Medical Records * Excellent professional communication abilities, at all levels within the organization and with patients, at all times * This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB * Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications** * knowledge of target goals * Knowledge of ICD 10 and CPT coding * Less than 2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population * Prior authorization knowledge * Medical Assistant or Professional State Certifications related to healthcare * Bilingual in English and Spanish **Additional Infor