Cruise Whitsundays
Hospitality
ReefsleepLeadHost
“Reefsleep Lead Host at Cruise Whitsundays. Skills: Guest service, Team leadership, Hospitality operations. Lead guest experience. Foster hospitality culture”
What You'll Achieve.
Enhance guest interactions; Deliver exceptional service; Achieve highest standards; Contribute to NPS outcomes
Industry & Context.
What They're Looking For.
Must Have
Responsible Service of Alcohol, HLTAID011 Provide First Aid, HLTAID015 Provide CPR & Oxygen Resuscitation, SITSS00016 Food Safety Supervisor, Elements of Shipboard Safety, Working with Children Check, National police clearance
Nice to Have
Certificate or Diploma in Hospitality, Tourism or Leadership
What You'll Do.
Lead guest experience
Foster hospitality culture
Deliver exceptional guest service
Coordinate daily guest operations
Manage food and beverage service
Maintain accommodation presentation
Uphold housekeeping standards
Coordinate stock control
Ensure operational readiness
Drive guest feedback collection
Contribute to NPS outcomes
Create positive atmosphere
Support marine safety
Support emergency response
Inspire high-performing team
How You'll Work.
Team & Collaboration
Supervising Hosts; Coaching team members; Mentoring team members
Communication Scope
Guest interactions
Applying for this Reefsleep Lead Host role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Cruise Whitsundays?
Real rants from real employees. Read before you apply.