Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Program Management, pxt

RecruitingOperationsCenter-SeniorProgramManager,GlobalTalentSolutions

$115–160k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Recruiting Operations Center - Senior Program Manager, Global Talent Solutions at Amazon.com Services LLC. Skills: Program management, Recruiting operations, Process optimization, Strategic initiatives. Shape Talent Acquisition future. Achieve growth and scale”

What You'll Achieve.

Enhance recruiting operations; Improve candidate experience; Optimize recruiting processes; Reduce candidate start time; Eliminate hiring efficiency blockers; Drive continuous improvement

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, pxt
Problems you'll solve

Process optimization; Complex problem-solving; Data-driven decision making

What They're Looking For.

Must Have

5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience in large-scale recruiting or operations

Nice to Have

Experience representing customer voice, Experience working in global role, Experience influencing technology, Experience leading matrixed teams, Knowledge of recruiting processes, Quantitative background, Written and verbal communication skills, Proven track record of ownership, Decision-making skills, Complex problem-solving skills, Systems thinker

What You'll Do.

Shape Talent Acquisition future

Achieve growth and scale

Drive continuous innovation

Design strategic programs

Prioritize strategic programs

Optimize recruiting processes

Reduce candidate start time

Eliminate hiring efficiency blockers

Partner with recruiting organizations

Build relationships with stakeholders

Translate business needs

Manage project timelines

Define operational planning

Establish strategic priorities

Own communications to stakeholders

Provide status updates

Deliver executive briefings

Conduct white paper analysis

Lead program execution

Drive repeatable delivery

Represent customer voice

Drive technology implementation

Drive technology adoption

Leverage data and metrics

Identify opportunities

Measure program impact

Drive continuous improvement

How You'll Work.

Team & Collaboration

Partner with recruiting organizations; Collaborate across teams; Work with senior leadership; Work with stakeholders

Communication Scope

Executive briefings; Status updates; White paper analysis

Process & Methodology

Program management, Project management, Roadmap planning, Change management

Full Job Description

The Senior Program Manager will drive critical, high-impact programs that are global and centralized, supporting candidates and Talent Acquisition teams worldwide. This role requires the ability to see both the forest and the trees—diving deep into process design and optimization while developing program strategy and reporting status to senior leadership. You will own a portfolio of strategic initiatives from ideation to execution, delivering VP/Director-level work that enhances Amazon's recruiting operations and candidate experience. This dynamic role impacts Amazon Talent Acquisition, Tech, and global recruiting partners through diverse, high-impact programs. The ideal candidate brings expertise in program design, process development, and strategic initiatives within service or operational organizations. They thrive in ambiguous environments, are passionately curious, and excel at driving visions forward with influence without authority. We seek a detail-oriented leader with proven analytical prowess and a track record of end-to-end ownership in delivering results. This customer-obsessed leader will develop specialized expertise in recruiting operations, working backwards from the customer to craft solutions, strategies, and manage escalations. If you're highly resourceful, strategic yet execution-focused, and ready to make a significant impact in a fast-paced, ever-evolving landscape, we want to hear from you. Key job responsibilities In this role you will: • Shape the future of Amazon Talent Acquisition, owning critical goals to achieve growth, scale, and drive continuous innovation across global recruiting operations • Design, prioritize, and drive strategic programs and roadmap inputs that optimize recruiting processes, reduce candidate start time delays, and eliminate blockers to hiring efficiency • Partner with and influence recruiting organizations across Amazon globally, building relationships with stakeholders from multiple regions and translating busines

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