RecruitingCoordinatorManager,ROCOperations

The Amazon Talent Acquisition team is looking for a talented and customer-focused manager to lead our Recruiting Coordination (RC) team. RCs are the backbone of recruiting at Amazon, and work to provide world class service as they support candidates through the interview process. They are highly customer-focused, have excellent attention to detail, and multi-task like pros. We expect the Recruiting Coordinator Manager to be a dynamic and passionate leader with proven analytical capabilities, ability to track and measure results, and the ability to forge strong partnerships with partner teams. The ideal candidate will be a self-starter with a passion for recruiting, a high level of flexibility, commitment, and the ability to tackle ambiguity. This Recruiting Coordinator Manager will lead successful operations for managing a team of RCs supporting multiple business lanes, in both the technical and non-technical recruiting space. This includes forecasting demand and RC capacity, managing all core scheduling and coordinating activities and results, and partnering with various stakeholders to improve the end-to-end scheduling process. They will develop staff members so each team member is trained, supported, and able to thrive. Key job responsibilities The successful Recruiting Coordinator Manager must: • Build and manage a high performing team • Conduct performance evaluations and prepare developmental plans for staff in a timely manner • Develop and implement volume and capacity forecasts • Manage multiple tasks, emerging priorities, and meet deadlines • Be able to handle multiple problems simultaneously, and prioritize effectively • Have excellent problem solving, organizational, interpersonal, and motivational skills • Continuously improve processes and procedures A day in the life A Day in the Life: L6 Operations Manager Your day begins with a review of regional performance metrics across your three RCM teams spanning North America. You're looking at trends—not just