Company
RecoveryCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Recovery Coordinator. Skills: Customer Service, Account Management, Scheduling. Manage LT Recovery daily operations. Open and close LT Recovery Space”
What You'll Achieve.
Deliver highest customer service; Maximize scheduling productivity
Industry & Context.
Subject to work holidays and weekends, Ability to perform an aerobic activity for the duration of a class, Ability to bend, stand, reach, climb and lift up to 50 pounds
What They're Looking For.
Must Have
High School Diploma or GED, Office Management or Experience, Knowledge or certification in Exercise and sport science, Knowledge of fitness, cardiovascular training, nutrition and program design, Customer Service Experience, Ability to perform an aerobic activity for the duration of a class and be able to bend, stand, reach, climb and lift up to 50 pounds
Nice to Have
Clinic office or customer service based job experiences
What You'll Do.
Manage LT Recovery daily operations
Open and close LT Recovery Space
Maintain cleaning schedule
Order supplies for LT Recovery Space
Answer LT Recovery phone calls
Check Members in and Out
Schedule clients for appointments
Process Client paperwork
Process Transactions payments
Manage client accounts
Assist members with equipment setup
How You'll Work.
Team & Collaboration
Assist the Life Clinic Coordinator when needed; Communicate LT Recovery Events to team members
Communication Scope
Professional greetings; Professional Email communication
Full Job Description
**_Position Summary_** The LT Recovery Coordinator delivers the highest customer service to all members and guests through professional greetings, account Maintenance, and extensive, knowledge on LT Recovery products and services. In addition, maintains the day by day operations of the LT Recovery space and client accounts. The position Holder must anticipate member needs and interests regarding LT Recovery Products and Services. The LT Recovery Coordinator maximizes scheduling productivity and assist the Life Clinic Coordinator when needed. ** _Job Duties and Responsibilities_** * LT Recovery Daily Operations -Open and Closes the LT Recovery Space - Maintains cleaning schedule and turns into Personal training Manager daily. - Ensures all equipment, products are "Like New" and submits work orders if needed of repair or fixing. - Orders supplies for LT Recovery Space - Knowledge on Products/Services offered within LT recovery * LT Recovery Front Desk Operations - Answers all LT Recovery phone calls and checks voice messages daily. - Checks Members in and Out for all LT Recovery Services. - Schedules clients for appointments for LT Recovery Services. - Uses Professional Email daily for Professional communication. - Process Client paperwork, and client file management with care. - Process Transactions payments for products and services for LT Recovery Services. - Expert in Client accounts and management of clients’ accounts. * Member Engagement - Greets and checks in members with a warm and professional greeting. - Excellent customer service skills, while developing relationship with members, clients and guests. Ownership of LT Recovery Events and communication to team members and members regarding LT Recovery. - Member/client assist on setup equipment. ** _Position Requirements_** * High School Diploma or GED * Office Management or Experience * Knowledge or certification in Exercise and sport science * Knowledge of fitness, cardiovascular training, nutrition and progr
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