Perceptive
biopharmaceutical
RecordsManagementSpecialist
“Records Management Specialist at Perceptive. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Data management, Service Level Management, Customer Support, Security administration, Quality assurance, Sales Support. Assists in providing accessibility, retrievability, security and protection of data in an ethical manner.. Maintain accurate information in project data tracking systems”
What You'll Achieve.
Monitors and logs the actual service provided, compared to that required by service level agreements.
Industry & Context.
Demonstrable ability to apply critical thinking to problems and tasks; Assists in devising solutions to customer requirements and solves straightforward problems.
Initially offered on a 2 year fixed-term basis
What They're Looking For.
Must Have
GCSE / Level 2 qualification (Garde 4 and above) English, Maths, IT or Equivalent suitable experience, English: Fluent
What You'll Do.
Assists in providing accessibility
security and protection of data in an ethical manner.
Maintain accurate information in project data tracking systems
Monitors and logs the actual service provided
compared to that required by service level agreements.
Responding to common requests for service by providing information to enable fulfilment.
Promptly allocating unresolved calls as appropriate.
informs users about the process and advises relevant persons of actions taken.
Receives and responds to routine requests for security support.
Maintains records and advises relevant persons of actions taken.
Assists in the investigation and resolution of issues relating to access controls and security systems.
Contributes to the collection of evidence and the conduct of formal audits or reviews of activities
products or services.
Examines records for evidence that appropriate testing and other quality control activities have taken place and determines compliance with organisational directives
standards and procedures.
Identifies non-compliances
non-conformances and abnormal occurrences.
Communicating effectively with customers by telephone and in person.
Assists in the provision of customer service
including technical advice and guidance on matters bearing on the successful use of products and services.
Assists in devising solutions to customer requirements and solves straightforward problems.
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management; Communicating effectively with customers by telephone and in person.
Communication Scope
Excellent interpersonal, verbal, presentational and written communication skills; Communicating effectively with customers by telephone and in person.
Process & Methodology
process management, resource planning
Applying for this Records Management Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Perceptive?
Real rants from real employees. Read before you apply.