Jll
Receptionist/WorkplaceAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Receptionist / Workplace Assistant at Jll. Skills: Reception services, Workplace support, Procurement support. Greet employees, guests, and vendors. Manage visitor registration”
What You'll Achieve.
Ensure a welcoming workplace; Ensure an efficient workplace; Ensure a well-maintained workplace; Ensure timely resolution of service requests; Ensure customer satisfaction
What They're Looking For.
Must Have
1–2 years of experience in reception, 1–2 years of experience in customer service, 1–2 years of experience in workplace support roles, Proficiency in Microsoft Office, Ability to learn workplace management systems, Experience or ability to learn procurement systems, Basic understanding of procurement processes, Basic understanding of invoice matching, Basic understanding of financial documentation
Nice to Have
Associate or bachelor's degree preferred, Experience with procurement systems is an advantage, Experience with financial administration is an advantage, Experience in a corporate office is an advantage, Experience in a facilities environment is an advantage, Familiarity with visitor management systems is a plus, Familiarity with meeting room booking platforms is a plus
What You'll Do.
Manage visitor registration
Log guest information
Ensure compliance with security protocols
Answer and direct incoming calls
Manage meeting room bookings
Coordinate meeting room setup
Prepare and maintain meeting rooms
Support courier and mail services
and distribute packages
Maintain a neat reception area
Support daily workplace operations
Replenish pantry and office supplies
Coordinate access card requests
Support building access administration
Coordinate vendors for routine services
Report maintenance issues
Report cleanliness concerns
Report safety hazards
Assist with onboarding support
Ensure workspace readiness
Assist with employee orientation
Coordinate vendor access
Ensure contractor compliance with procedures
Collect contractor working hours
Support scheduling of routine services
Raise Purchase Orders (POs)
Process Goods Receipts (GRs)
Ensure accurate coding
Ensure cost center allocation
Maintain records of POs
Maintain records of GRs
Maintain records of invoices
Resolve procurement discrepancies
Resolve invoice discrepancies
Support invoice validation
Maintain financial trackers
Maintain accurate logs
Maintain accurate records
Assist with document preparation
Assist with general administrative tasks
Maintain workplace contact lists
Maintain service provider directories
Maintain site documentation
Report safety concerns
Support compliance activities
Maintain health and safety signage
Ensure adherence to emergency procedures
Assist during evacuation drills
Deliver responsive service
Deliver professional service
Deliver courteous service
Respond to workplace inquiries
Escalate complex requests
Support employee experience initiatives
Support workplace engagement activities
Follow up on service requests
How You'll Work.
Team & Collaboration
Workplace Coordinator; Regional Facility Manager; Internal finance teams; Vendors; Employees; Visitors; Contractors
Communication Scope
Interpersonal skills; Communication skills
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Position Title** Receptionist / Workplace Assistant (Gartner Account) **Position Summary** The Receptionist / Workplace Assistant provides frontline support for workplace operations and guest services at the client site. This role serves as the first point of contact for employees, visitors, and vendors, delivering professional reception services while supporting day-to-day workplace coordination activities. The position also supports financial administration by managing purchase orders and goods receipts in both client and JLL procurement systems. The role works under the guidance of the Workplace Coordinator and Regional Facility Manager to ensure a welcoming, efficient, and well-maintained workplace environment. **Key Responsibilities** **Reception & Front of House Services** * Serve as the primary point of contact at the reception desk, greeting employees, guests, and vendors in a professional and welcoming manner. * Manage visitor registration, including issuing visitor badges, logging guest information, and ensuring compliance with site security protocols. * Answer and direct incoming calls to appropriate departments or individuals. * Manage meeting room bookings, coordinate room setup, and ensure rooms are prepared and maintained. * Support courier and mail services, including receiving, sorting, and distributing incoming packages and correspondence. * Maintain a neat, organized, and professional rece
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